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Aschheim, Bayern, Deutschland
Hybrid
LuxExperience is the leading digital, multi-brand luxury group and the online shopping destination for luxury enthusiasts worldwide. LuxExperience operates a portfolio of some of the most distinguished store brands in digital luxury and creates communities for luxury enthusiasts with unique digital and physical experiences. Mytheresa, NET-A-PORTER and MR PORTER, jointly comprising the luxury segments of LuxExperience, offer highly curated edits of the most prestigious luxury brands across the world, featuring womenswear, menswear, kidswear, fine jewelry & watches, and lifestyle products. YOOX, which forms the off-price segment of LuxExperience, is the leading destination for multi-brand off-season online luxury shopping. The NYSE listed group operates worldwide.
To support our Data support team we are searching for a Junior Data Product Support (Maternity cover 1 year) (f/m/d) to be based in our Munich office.
WHAT YOU WILL DO
As part of the AI Applications and Data Products Team within the Data & Analytics Department at LuxExperience, you will:
Act as the first line of support for urgent stakeholder requests, performing initial data screening, troubleshooting, and prioritization of issues.
Work closely with the Engineering Team to monitor team bandwidth and route bugs or requests to specific analysts and engineers based on their domain focus.
Manage, define, and prioritize incoming operational requirements based on strategic business value, operational urgency, and technical feasibility.
Partner with Analytics stakeholders to align priorities, manage expectations, and translate business needs into actionable data requirements.
Coordinate the response to critical data issues (e.g., attribution discrepancies, GA4/tracking issues, pipeline failures) by conducting initial data investigations using SQL.
Contribute to improving product governance, requirement documentation, and cross-functional ways of working.
Support long-term quarterly planning and gather feedback to improve data product adoption and lifecycle management.
WHO YOU ARE
Degree in (business) informatics, computer science, economics, business administration, or other relevant field
Solid knowledge of SQL with the ability to independently query data to analyze, validate, and troubleshoot business requests
Strong problem-solving skills, with the ability to effectively prioritize tasks when triaging time-sensitive requests
Proactive, solution-oriented, and capable of translating complex technical concepts to non-technical business leaders and vice versa
Very good written and verbal communication skills in English
Good understanding of the data ecosystem (e.g., data warehousing, ETL processes, APIs) and BI platforms (e.g., Power BI, Tableau, Looker) or willingness to learn
Experience using Databricks is a plus
Previous experience in Data Product Management, Data Analytics, or an Operation Data Support role is a plus
WHAT WE OFFER
Up to 32 days of holiday, depending on the length of service, starting with 28 days
Mobile office with up to 20% of your total contracted hours (job and position permitting)
10 days/year of mobile office abroad in EU-countries (job and position permitting)
Language & e-learning courses
Staff discount of up to 30%
Company pension scheme
Discounted membership for selected sports platforms & gyms
Individual support on mental health & well-being (e.g. compatibility work and family life)
Social Day
Employee Share Purchase Plan