Junior / Integration Manager, Brazil

Responsibilities:

• Workable technical problem-solving skills
• Ability to diagnose issues using data dumps, technical logs, etc., and articulate useful information for solving these issues
• Ability to describe issues concisely based on client feedback
• Experience in customer service
• Team player able to pass issues onto appropriate parties, or escalate when necessary
• Passion for new technology, tools, methods, paradigms, especially as it relates to games and payments
• Good communication skills. Ability to explain solutions eloquently and provide references to appropriate documentation
• Command of online productivity tools (Confluence, JIRA, Basecamp, Slack, Google Translate, etc.) and ability to learn new tools as necessary

Qualifications & Skills:

• Bachelor’s Degree
• 2+ years of experience
• Experience within the video game industry
• Ability to problem solve
• Prior integration experience
• Clear written and verbal communication skills
• Strong customer service/interpersonal skills
• General Integration knowledge
• Must be able to immediately handle a significant workload and effectively prioritize projects with high degree of autonomy
• Effective time management skills and excellent attention to detail
• Proven track record of successfully managing multiple priorities including effectively prioritizing a significant workload
• Need to understand specific client needs and problem solve appropriately

Nice to Have:

Multilingual proficiency
Experience with web or game programming (Unreal, Unity), or higher education in computer science

Equal Employment Opportunity Statement:

Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.

Criminal History Consideration:

For the Junior/Integration Manager, we will conduct a background check that may include the following:

• Criminal history check

• Employment verification

• Education verification

Relevance to Job Responsibilities:

The background check is relevant to this position because of the following role responsibilities:

• Working with vulnerable populations

• Accessing confidential company data

• Ensuring compliance with regulatory requirements

Rights Under the Fair Chance Act:

Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.

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