Junior Software Development Engineer - CDN OpsEng

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

This job involves assisting in the design, development, and maintenance of software applications. It debugs software to optimize performance, participates in code reviews for continuous improvement, and implements testing protocols to ensure reliability. It writes technical documentation and works with Quality Assurance to verify that applications meet specifications and user requirements.

Job Description

*This position is unable to provide work authorization sponsorship or immigration support now or in the future.*

Comcast’s Technology + Product (T+P) organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience.

About the Team / Role:

The Comcast CDN team is a fast-growing, fast-moving team of world-class experts who are continuously innovating IP Content Delivery. We are a team that thrives on big challenges, superior results, high-quality products, well-documented software, and the ability to move quickly in all areas.

As a Junior Engineer for the CDN OpsEng team, you will be expected to deploy, manage, and troubleshoot the hardware and software that supports CDN applications and develop tools to help drive automation.

Key Responsibilities:

• Ensure the successful deployment of CDN hardware into production.
• Support teams who use the CDN to deliver content such as IP Linear, VOD, cloud DVR, and internal and external over-the-top customers as well as syndication partners.
• Collaborate with engineering and business stakeholders to create and enforce service level objectives (SLO) and service level indicators (SLI).
• Troubleshoot and repair hardware and application issues within the CDN.
• Design and develop new tools and applications to automate existing pipelines.
• Be involved in on-call duties as necessary.

Skills & Experience We’re Looking For:

• 1+ years of experience using a scripting language like Python.
• 1+ years working with a configuration management tool like Ansible.
• Strong troubleshooting and problem-solving skills, adaptable, proactive, and willing to take ownership.
• Strong working knowledge of Unix/Linux, HTTP and HTTP Status codes, networking fundamentals (TCP/IP,UDP,DNS,OSI Model), and virtualization (Openstack, VMWare, KVM).
• Have a data driven and analytical mindset.
• Large-scale system design and development knowledge.
• Experience with client/server application architecture.
• Understanding of CDN concepts.
• Willingness to work with server hardware platforms and vendors.
• Customer-focused delivery under agile methodology.
• Strong analytical skills and attention to detail.
• Ability to work in a fast-paced, ever-changing environment.
• Excellent written and communication skills.

Technologies we use in our development and support:

• Apache Traffic Control (ATC)
• Apache Traffic Server (ATS)
• Ansible
• Grafana
• Docker/Colima
• Git
• Golang
• HTTP/HTTPS
• iLO/iDRAC
• JSON
• Python
• YAML

What are the interesting problems you’ll be working on?
Comcast provides a CDN through the Apache Traffic Control. We connect content providers to customer STBs and over-the-top applications like NBC Peacock. The CDN consists of thousands of individual servers distributed across Comcast’s entire footprint as well as with multiple syndication partners in the US and Canada.  As the CDN continues to scale we will need engineers who can automate the management of these servers, streamline deployment pipelines, reduce mean time to recovery, and quickly identify and troubleshoot hardware and software issues. You’ll be working with some of Comcast’s best engineers on the future of content delivery.

Who will you work with?
As a CDN OpsEng SRE work and collaborate with industry experts from many disciplines: software architects and developers, network engineers, data scientists, security specialists, and various streaming video technologists. CDN OpsEng SRE also engage with quality assurance engineers, technical operators, product owners, and vendors.

Where can you make an impact?
Your contributions will help scale the Comcast CDN to be one of the largest in the world. Your team will build and deploy servers that distribute video content to millions of existing and new customers. You’ll help influence groundbreaking video streaming technology standards using cutting-edge technology and see your individual contributions have multi-million-dollar business impacts to Comcast’s bottom line.
 

About Our Perks & Benefits:

We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.

Here's a look at just some of the perks and benefits we make available to our US-based employees:

• Medical & Dental
• 401(k) Savings Plan
• Generous paid time off
• Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
• Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.
• Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.

Learn more at jobs.comcast.com/benefits

Reasonable Accommodation

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Job Profile: Engineer 1, Software Development & Engineering

Skills

Communication, Problem Solving, Python (Programming Language), Software Development

Compensation

Primary Location Pay Range: $82,581.08 - $123,871.61

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

0-2 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.