At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
About the Technology Organization:
Technology at Lilly builds and maintains capabilities using cutting edge technologies like most prominent tech companies. What differentiates Technology at Lilly is that we create new possibilities through tech to advance our purpose – creating medicines that make life better for people around the world, like data driven drug discovery and connected clinical trials. We hire the best technology professionals from a variety of backgrounds, so they can bring an assortment of knowledge, skills, and diverse thinking to deliver innovative solutions in every area of the enterprise.
About the Business Function:
From molecule to market, Global Manufacturing plays an important role in every step along a product’s lifecycle. Most of our customers never see the scientific and technical resources behind our medicines. But customers experience, every day, the performance of our high-quality products and global supply network.
Global Manufacturing comprises a core group of functions that contribute to the production and supply of high-quality products: Engineering; Manufacturing Information & Control Systems; Quality & Labs, Technology Services/Manufacturing Science; Global Health, Safety and Environment; and Global Supply Chain.
Job Title: Junior Technical Configurator – LabVantage LIMS
The Junior Technical Configurator – LabVantage will assist in configuring LabVantage LIMS modules and provide foundational support to Quality Control (QC) laboratory operations. This entry-level role focuses on assisting system configuration, maintaining master data, adhering to validation and GxP requirements, and supporting integrations between Lab and enterprise systems under supervision.
Key Responsibilities:
What you will be doing:
System Configuration, Master Data & Design
- Assist in configuring LabVantage modules (e.g., system administration, sample management, reporting, etc.) under guidance.
- Maintain master data elements, controlled vocabularies, and basic workflows as directed.
- Support creation and maintenance of test templates, calculations, result entry forms, and limits management.
- Help set up user roles/job types and apply security models per governance standards.
- Document configuration changes and follow version-control practices for configuration objects.
Technical Development & Platform Support
- Provide Tier 2 support for basic platform and master data issues; escalate appropriately.
- Participate in triage activities and assist with root cause analysis for incidents.
- Learn to develop simple scripts/business rules and use LabVantage SDK components with mentoring.
- Assist in troubleshooting instrument integrations and data exchange with ERP, ELN, QMS, MES, EM, and analytics systems.
- Help create barcode labels using Bartender and support basic reporting needs.
- Support API/interface testing and data validation tasks under supervision.
- Follow release processes and contribute to maintaining version-controlled configuration and code.
Quality, Validation & Compliance
- Perform tasks in accordance with GxP, 21 CFR Part 11, and ALCOA++ data integrity principles.
- Assist in preparing design specifications, configuration documentation, and validation test scripts for IQ/OQ/PQ activities.
- Participate in change control, release management, and deployment activities to maintain validated state.
- Support validation automation efforts by executing test scripts and documenting results.
Support, Maintenance & Continuous Improvement
- Acting as Tier 2/extended maintenance team, resolve basic incidents and service requests; contribute to knowledge base articles.
- Support platform upgrades, patches, and regression testing with automated tools where applicable.
- Identify small enhancements and process improvements; propose ideas to senior team members.
- Maintain reusable checklists and configuration artifacts to aid onboarding and scalability.
Collaboration & Learning
- Collaborate with Senior Technical configurators, validation teams, and business users to translate requirements into configurations under guidance.
- Participate in vendor and collaboration teams interactions as needed.
- Demonstrate growth mindset—actively pursue training, shadowing, and best-practice adoption within the LabVantage ecosystem.
How you will succeed:
- Learn and apply LabVantage configuration standards and QC lab processes.
- Execute tasks accurately with strong compliance and documentation discipline.
- Contribute to reliable operations through prompt Tier 2 support and careful testing.
- Grow technical capability in scripting, automation, and integrations through mentorship.
What you should bring:
- Excellent problem-solving and analytical skills with keen attention to detail.
- Willingness to learn, take feedback, and adopt new technologies/processes.
- Agile mindset with focus on continuous improvement and automation.
- Ability to work in teams and communicate clearly.
- Strong commitment to documentation and compliance.
Basic Qualifications and Experience Requirement:
- Bachelor’s or Master’s degree in computer science, Information Technology, Biotechnology, Chemistry, or related discipline.
- 3+ years of experience with LIMS or related laboratory/IT systems (internships or academic projects acceptable).
- Foundational understanding of lab workflows and compliance principles in pharma/life sciences.
- Interest in learning LabVantage configuration, scripting (Java/Groovy/SQL), and validation practices.
- Exposure to APIs, middleware, or reporting tools is a plus.
Additional Skills/Preferences:
- Familiarity with Azure-hosted application concepts (basic awareness).
- Experience with or willingness to learn test automation tools in validated environments.
- Excellent SQL skills and an eagerness to learn SDK-driven enhancements and automation.
- Understanding of REST/SOAP APIs and data exchange concepts (introductory level).
- Interest in master data governance, version control (e.g., Git), and change/release management.
- Experience with productivity and ticketing tools (e.g., JIRA, ALM, ServiceNow) and diagramming (e.g., Lucidchart).
- LabVantage training/certifications (nice to have).
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
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