Kennywood - Security Supervisor

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide.

While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. 

Kennywood is a National Historic Landmark with over 125 years of experience in fun! Kennywood has an unmatched mix of more than 40 modern attractions and one-of-a-kind classic rides, including eight roller coasters, a Kiddieland with pint-sized thrills for the little ones, and more. Kennywood's rich history spans generations of good times and extends beyond the traditional summer season with popular Halloween and Holiday events.

We are currently looking for a:

 

Kennywood - Security Supervisor

Roles & Responsibilities:

 

Do you perform well under pressure and during high-stress situations? Are you at least 18 years old? Do you enjoy creating a safe environment and engaging with guests in a positive and friendly manner? If you answered yes to these questions, you might just be the perfect addition to our security team!  

Security team members are responsible for maintaining a safe environment for guests and employees. The perfect candidate should have an eye for detail, a knack for problem-solving, and an ability to remain calm in stressful situations. Prior security experience is a plus. 

Take the first step toward a long and rewarding career by becoming a respected member of our team. Apply today for your chance to get paid, earn resume-enhancing experience, and create unforgettable memories! 

Job Duties & Responsibilities:

• Have knowledge of Kennywood/Sandcastle Park rules and policies, have the ability to communicate them clearly to others and be able enforce them while maintaining a positive, courteous attitude with guests and/or employees.
• Ensure the safety and security of guests and employees by recognizing and reporting potential hazards on Park property.
• Be able to assign, direct and assist Officers/Aides with their duties, monitor them during their shifts to verify that they are performing their assignments properly within their designated areas and that make sure all incident reports are completed.
• Assess qualifications and abilities of Security Officers/Aides and distribute assignments and provided training accordingly.
• Coordinate with other Departments within the Park to make ensure Security Officers/Aides are properly deployed and tasks requested of the Security Department are completed.
• Be responsible for distribution and collection of Department equipment and inform the Security Manager or his designee of any equipment that is damaged or malfunctioning. 
• Be knowledgeable of the Department’s Policies and Procedures as determined by the Security Manager, disseminate any new Policies or Procedures to staff, enforce them accordingly and report any violations to the Security Manager.
• Act as a liaison between the Park and local Police Departments and assist them in the performance of their duties on Park property.
• Assist with scheduling, be able to reassign personnel as dictated by scheduling/manpower problems and notify the Security Manager and on site OIC of any issues as a result of call offs. 
• Conduct daily inspection of Officers, their uniforms and equipment.  Check to make sure that uniforms are neat, clean and presentable and all Officers only have the equipment they are certified to carry.
• Must be able to be work an average of 25-30 scheduled hours/week.

• Satisfactory employment within the Security Department for a minimum of two (2) years or equivalent experience.
• Must be available to work a minimum of 24 hours per week at Kennywood/Sandcastle.
• Must be available to work at either Kennywood or Sandcastle.
• Must be Act 235 certified or equivalent.

• Demonstrated knowledge of park operations and security policies/procedures.
• Strong communication skills (verbal and written).
• Strong computer proficiency, including Omnigo, Excel, and Word.

• Ability to problem solve effectively.
• Proven ability to lead and motivate a team.
• Ability to perform under stress in a fast-paced environment.
• Strong ability to multi-task and prioritize responsibilities.

Working Conditions:

• Requires standing for long periods, ability to walk long distances within the park, and exposure to the variable outside and inside temperatures, including high heat. Must also be able to carry, push, pull, lift, and hold objects weighing up to 30 pounds. Occasional bending, squatting and reaching above shoulders

Team member benefits:

 

Working at Kennywood is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Kennywood employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!

Perks & Benefits:

• Flexible schedule
• Ability to cross-train and learn unique skills across various departments
• Free admission to Kennywood and other parks on your days off
• Invitations to exclusive company-sponsored employee events throughout the season

We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Kennywood. Apply today!