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Prishtinë, Kosova / Kosovo
Onsite
Position Summary
Role and Responsibilities
Do you enjoy turning customer relationships into real business results? Join our MX Sales Team as a Key Account Manager and take ownership of how Samsung Electronics products reach our customers and shoppers.
Our key accounts are where Samsung products meet customers every day. As a Key Account Manager, you will be the link between our partners and our business: understanding what drives each account, shaping the plans that grow sales, and making sure our products are visible, available and well presented at the point of sale. Your decisions directly shape how Samsung grows in the market.
- Grow sales of Samsung Electronics products across your accounts and deliver the agreed targets.
- Negotiate annual contracts that create long-term value for both Samsung and our customers.
- Turn account profiles and KPI performance into clear improvement plans for each customer.
- Shape sales and promotion plans that drive demand and strengthen Samsung’s position in each account.
- Improve display share and in-store presence so our products stand out at the point of sale.
- Deliver timely, accurate sales forecasts that keep product availability aligned with demand.
- Contribute to the annual budget and bring market and competitor insight back to the business.
Skills and Qualifications
- Commercial judgment: you read account potential and market conditions, and know where growth will come from.
- Customer focus: you build trust with partners and keep relationships strong over the long term.
- Analytical and strategic thinking: you turn data into decisions and adapt your approach when results change.
- Organization and time management: you coordinate several accounts, forecasts and deadlines without losing focus.
- Clear communication: you present plans and performance findings in a way people can act on.
- Strong market and product knowledge: you speak credibly about Samsung products and the market they compete in.
- Continuous improvement: you look for better ways of working and bring new ideas to the table.
- Qualifications: a university degree, at least 3 years in sales or account management in a relevant industry, a category B driver’s license, advanced Microsoft Office skills (Word, Excel, PowerPoint) and upper-intermediate English.
To succeed, you will manage your accounts with independence and commercial focus, from the first analysis through to delivered results.
- In the first 6 to 12 months: You have a clear view of each account’s potential, improvement plans in place, and are delivering agreed targets.
- Success is measured by: Sales performance against agreed targets and KPIs, forecast accuracy, display share and the quality of annual contracts.
- Day to day, you will: Keeping account plans and forecasts up to date, working with customers to set store targets and review results, and coordinating promotion and advertising activity.
- Behaviors we value: Take ownership and deliver high-quality work independently. Identify opportunities to improve processes. Build trust with key customers and internal stakeholders.
Great work deserves great support.
Alongside competitive rewards, you’ll have access to benefits designed to support your wellbeing, growth and life outside work.
- Up to 4 days per month working from home
- Private medical and travel insurance
- Minimum 20 days annual leave, plus additional days based on various categories
- Access to staff sales discounts on a wide range of Samsung products
* Please submit your application in English language *
We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, ethnic origin or colour, language, religion, political or other belief, national or social origin, property status, trade union membership, education, social position, gender, gender identity, expression or sexual orientation, age, marital or family status, health status, genetic inheritance or disability.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
We create the future by fostering a diverse culture to drive sustainable growth.
* Please visit Samsung membership to see Privacy Policy, which defaults according to your location, at: https://account.samsung.com/membership/policy/privacy. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here: https://europe-samsung.com/ghrp/PrivacyNoticeforEU.html