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Glasgow, Alba / Scotland, United Kingdom
Onsite
Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. With a buy-grow-and-hold-for-life approach and a permanent capital base, Banyan acquires and grows companies worldwide, honoring founder legacies and helping portfolio companies modernize through shared AI expertise and operational discipline. Founded in 2016, Banyan operates more than 120 portfolio companies across North and South America, Europe, and APAC, and has appeared on the Inc. 5000 list for six consecutive years. The Banyan Software Foundation, endowed with $100 million in Banyan stock, leverages technology to build a greener and more equitable world.
About Berkeley Myles Group:
Berkeley Myles Group, builds on-premise ERP/MIS software for SME manufacturers — covering MRP, job costing, stock control, works orders and labour tracking, with integrations into Sage, Xero and Pegasus. We work with 700+ customers across motorsport, aerospace, defence and electronics.
Berkeley Myles Group has recently brought Javelin into the business, bringing together two established manufacturing software providers under one roof. We are part of the Banyan Software portfolio and are investing in a cloud relaunch of the platform, landing in Q4 2026 — a genuine growth phase for the business, not a maintenance one.
The Role:
This is a new role for Berkeley Myles — created to build a dedicated Account Management function from the ground up. As Key Account Manager, you’ll own and grow our entire existing customer base (700+ SME manufacturers) once integrated, focused on retention, licence expansion and module growth.
You’ll work with production, operations, finance and IT stakeholders inside SME manufacturing businesses — helping them get more value from the system they already run, and identifying where additional modules, users or capability can support their growth.
You report directly to the Commercial Director, and will play a central role in shaping how Berkeley Myles does account management going forward. In our own GTM model, this role owns three stages end to end: Adoption, Expansion, and Advocacy & Referral. Everything before that (Awareness, Nurture, Sales, Close) sits with Marketing and the BDR team — your world starts once a customer is live.
You’ll carry clear commercial targets across retention, renewal and expansion revenue, set by the Commercial Director and reviewed regularly. We’re not looking for someone who manages relationships and waits for renewals to happen; we’re looking for someone who goes after the number. You will:
Qualifications for success:
What's on offer?
Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
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