Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description:
POSITION PURPOSE SUMMARY
The Kitchen Aid at The Salvation Army Adult Day Services is responsible to the Program Services Manager or designate and provides support with the daily operation of the kitchen and dining areas.
The Kitchen Aid assists with meal service preparation, dining room set-up and clean-up, dishwashing, food temperature monitoring, and maintaining a clean and sanitary kitchen environment. The position works collaboratively with the Adult Day Services team to help ensure meal service is organized, safe, efficient, and welcoming for program participants.
The Kitchen Aid is expected to follow safe food-handling practices, infection prevention and control procedures, and all applicable Salvation Army policies and procedures.
ACCOUNTABILITIES
Kitchen & Meal Service Support
- Prepare the dining area for lunch service, including cleaning and sanitizing tables and setting tables with required dishes, cutlery, cups, napkins, and other items.
- Assist with the organization and preparation of the kitchen and dining areas prior to meal service.
- Receive and organize prepared food for meal service as required.
- Check food temperatures according to established food safety procedures and accurately document temperatures.
- Notify the appropriate staff member promptly of any food temperature, quality, delivery, or food safety concerns.
- Support the smooth and timely delivery of meal service.
- Follow dietary information and meal service instructions provided by program staff.
Dining Room Support
- Assist with clearing remaining dishes, cups, cutlery, and other meal items from tables following lunch service.
- Clean and sanitize dining tables and other meal service surfaces.
- Reset and organize the dining area as required following meals.
- Maintain a clean, organized, and welcoming dining environment for program participants.
- Interact with participants in a friendly, respectful, and professional manner while completing assigned duties.
Dishwashing & Kitchen Clean-Up
- Collect, scrape, rinse, wash, sanitize, and appropriately store dishes, utensils, cookware, and meal service equipment.
- Operate the dishwasher and other kitchen equipment safely and according to established procedures.
- Complete kitchen clean-up following meal service, including cleaning and sanitizing counters, sinks, carts, equipment, and other food preparation or service surfaces.
- Ensure dishes and kitchen equipment are returned to their appropriate storage locations.
- Maintain clean and organized kitchen workspaces throughout the shift.
- Sweep and/or clean kitchen and dining area floors as required.
- Dispose of garbage, recycling, and food waste appropriately.
- Complete assigned daily and scheduled kitchen cleaning duties.
Food Safety & Sanitation
- Follow safe food-handling practices and applicable Public Health requirements.
- Monitor and document food temperatures as required.
- Follow proper procedures for cleaning, sanitizing, food storage, and prevention of cross-contamination.
- Follow infection prevention and control practices, including appropriate hand hygiene and use of personal protective equipment when required.
- Identify and report food safety, sanitation, equipment, or maintenance concerns to the Program Services Manager or designate.
- Ensure cleaning products and kitchen supplies are safely stored and used according to established procedures.
Team Support
- Work collaboratively with Adult Day Services staff to support efficient meal service.
- Communicate promptly with staff regarding concerns related to food service, kitchen supplies, equipment, or dining room operations.
- Assist with other kitchen and dining-related duties as assigned based on program needs.
- Maintain professional, respectful communication with participants, staff, volunteers, students, caregivers, and visitors.
- Contribute to a positive, respectful, and supportive workplace environment.
Financial & Materials Accountability
- Use food, cleaning products, kitchen supplies, and equipment responsibly.
- Notify the Program Services Manager or designate when kitchen or dining supplies are running low.
- Help minimize unnecessary food and supply waste.
- Maintain kitchen equipment and supplies in an organized manner.
Human Resources & Training
- Participate in orientation, performance reviews, professional development, and required training.
- Demonstrate understanding of and compliance with The Salvation Army policies, procedures, Mission, Vision, and Values.
- Maintain confidentiality and professional boundaries while working within the Adult Day Services environment.
WORKING CONDITIONS
- Work is primarily performed within the kitchen and dining areas of an Adult Day Services program.
- Requires prolonged periods of standing and walking.
- Requires frequent bending, reaching, twisting, carrying, and repetitive movements associated with kitchen and dishwashing duties.
- Requires the ability to lift and move approximately 10–19 kg.
- Regular exposure to hot food, hot water, kitchen equipment, cleaning products, and wet surfaces.
- Must be able to work safely in a busy environment and manage multiple tasks around established meal service times.
QUALIFICATIONS
Education & Certifications
- High school diploma or equivalent preferred.
- Current Safe Food Handling certification required or willingness to obtain within an established timeframe.
- Training or experience related to food service, kitchen operations, infection prevention and control, or working with older adults is an asset.
Experience
- Previous kitchen, food service, hospitality, dietary, or institutional meal service experience is an asset.
- Experience with commercial dishwashing and kitchen sanitation practices is an asset.
Skills & Attributes
- Dependable, organized, and able to manage time effectively.
- Ability to follow food safety, sanitation, and workplace procedures.
- Strong attention to cleanliness and detail.
- Ability to work independently while also contributing as part of a team.
- Comfortable working within established timelines, particularly around meal service.
- Friendly, respectful, and professional when interacting with program participants and staff.
- Ability to identify concerns and communicate them promptly to the appropriate staff member.
NOTE: ALTERNATIVE COMBINATIONS OF EDUCATION AND EXPERIENCE MAY BE CONSIDERED.
ADDITIONAL REQUIREMENTS
- Clear Vulnerable Sector Police Check.
- Screening through The Salvation Army Abuse Registry.
- Understanding and support of The Salvation Army’s Mission, Vision, and Values.
- Ability to meet the physical requirements of the position.
CONDITIONS OF EMPLOYMENT
- Hours of work will be scheduled according to the operational needs of Adult Day Services and will primarily correspond with preparation for, delivery of, and clean-up following the lunch meal service. This is a part-time contract position based on 15 hours per week.
Normal hours of work:
- Monday to Friday, 11:30 a.m. to 2:30 p.m.
- Hours may vary based on operational requirements.
Compensation:
The target hiring range for this position is $17.95 to $20.89 with a maximum of $23.82.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.
