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Rīga, Latvija
Hybrid
GoCardless, a Mollie company, is a global leader in bank payments. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect, manage and send bank payments through Direct Debit, real-time payments and open banking. With US$130bn+ processed annually across 30+ countries, we handle recurring and one-off payments without the chasing, stress, or expensive fees. Our end-to-end payment platform also features AI-powered solutions to improve payment success and reduce fraud, alongside connections to over 350 platforms businesses use everyday.
We are headquartered in the UK, with teams and operations spanning North America, Europe and Asia-Pacific. For more information, please visit www.gocardless.com and follow us on LinkedIn @GoCardless.
Mollie is the leading payments and financial services partner for business, rooted in Europe, with global reach.
This role is part of the international Customer Operations group.
In this role, you will be responsible for onboarding and verifying new GoCardless customers, as well as conducting Customer Due Diligence reviews for existing clients, ensuring all processes are both compliant and customer-centric. As a senior member of the Customer Operations team, the KYC Specialist will also act as a primary escalation point for compliance-related issues, both within the team and across other departments.
Working hours:
In the first three months during onboarding - Monday - Friday 9:00 AM - 6:00 PM
After onboarding rotational shift - 4 days on / 4 days off 8:00 AM - 8:00 PM
What excites you
What excites us
Base salary range: 18,400 EUR - 27,600 EUR
Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range (18,400 EUR - 23,000 EUR) until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.
We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Working this way creates the GC magic- the reason we all love showing up to work.
As of April 2025, we had 806 employees (GeeCees) globally, with 524 based in the UK, 163 based in Latvia and 119 across our other offices.
To ensure that we're representative of the world around us - and to be able to review relevant benchmarks - we ask GeeCees to voluntarily disclose diversity data. This year, the proportion of GeeCees providing data increased to 88% (up from 79% in 2024). With regards to diversity within GoCardless, we can see GeeCees identifying as:
Asian, Black, Mixed or Other — 25%
Neurodiverse — 9%
LGBTQIA+ — 9%
Disabled — 1%
Average age — 33
Female — 45%
Male — 55%
We’re rooting for you during your application and GoCardless aims to provide reasonable adjustments to make our recruitment process as remarkable and accessible as we can. Please speak to your Talent Partner if you need extra support.
If you want to learn more, you can read about our Employee Resource Groups and objectives here
Sustainability
We’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. Check out our sustainability action plan here.
Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn.