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Buffalo, New York, United States
Hybrid
Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Translate technology strategy and business direction into actionable architecture roadmaps, ensuring architectural decisions align with organizational priorities and investment goals.
Identify architectural opportunities and risks that have strategic implications, and proactively surface them to engineering leadership with clear options and recommendations.
Provide architectural direction on technical patterns.
Conduct hands-on prototyping and technology proof of concepts.
Design and document application-level architectures for new and evolving systems, including service decomposition, API design, data flow, and integration patterns.
Author Architecture Decision Records (ADRs) that capture context, options considered, trade-offs, and rationale for key technical decisions including decisions about AI service integration.
Present multiple architectural design options to engineering teams and stakeholders, clearly articulating the pros, cons, risks, and trade-offs of each approach.
Architect for AI-specific concerns such as latency tolerance, token cost management, output non-determinism, and graceful degradation when AI services are unavailable or underperforming.
Evaluate and recommend architectural patterns (e.g., event-driven, request/response, CQRS, saga) appropriate to specific problem domains.
Provide hands-on architectural guidance to engineering teams, including reviewing designs, participating in technical discussions, and unblocking implementation challenges
Present architecture reviews, technology assessments, and modernization progress to VP-level leadership, communicating technical depth in business-relevant terms.
Translate AI capabilities and limitations into business-relevant terms for non-technical stakeholders, helping leadership make informed decisions about AI adoption and investment.
Influence architectural direction across teams through well-reasoned recommendations, building consensus.
Develop clear materials (architecture overviews, decision summaries, roadmap updates) that enable leadership to make informed technology decisions.
Build relationships across teams and encourage buy-in for architectural standards and modernization initiatives.
Strategic Accountability:
Present architecture reviews, technology assessments, and modernization progress to VP-level leadership, communicating technical depth in business-relevant terms.
Translate AI capabilities and limitations into business-relevant terms for non-technical stakeholders, helping leadership make informed decisions about AI adoption and investment.
Influence architectural direction across teams through well-reasoned recommendations, building consensus.
Develop clear materials (architecture overviews, decision summaries, roadmap updates) that enable leadership to make informed technology decisions.
Build relationships across teams and encourage buy-in for architectural standards and modernization initiatives.
Bachelor’s in technology related field or equivalent, with 8 years of architecture experience.
Experience with cloud-native application design on AWS.
Ability to evaluate multiple solution approaches and communicate trade-offs effectively to both technical and non-technical audiences.
Understanding of application-level architectural patterns including microservices, event-driven architecture, API design, data modeling, and distributed systems concepts.
Familiarity with integrating AI/ML services into application architectures, including LLM-based capabilities, agentic patterns, or AI-assisted decision workflows.
Understanding of the architectural implications of non-deterministic AI components, including testing strategies, output validation, fallback design, and cost management.
Exposure to AI orchestration concepts such as prompt chaining, tool use patterns, retrieval-augmented generation (RAG), or workflow engines that coordinate AI and deterministic steps
Strategic & Business Acumen:
Extensive experience working an agile operational model.
Experience supporting transformational change. Able to adjust plans, priorities and strategies in response to changing circumstances.
Insurance technology experience preferred.
Understanding of value creation and business capability models.
Strong knowledge of the insurance industry.
Experience in identifying and analyzing current/future problems and opportunities, evaluating information to understand root causes, and exploring alternative solutions for effective decision-making.
Proven ability to work collaboratively with teammates to achieve mutually responsible results.
Extensive experience exercising sound judgment, making decisions and committing to a position.
Strong and effective verbal, written and listening communication skills.
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.