Lead Associate - Consumer Intelligence & Analytics (5-month FTC)

Lead Associate - Consumer Intelligence & Analytics (5-month FTC)

 Division: Data, Technology & Innovation
 Department: Digital Intelligence Solutions

• Salary: National (Edinburgh and Leeds) ranging from £60,700 to £68,000 and London from £66,600 to £75,000 per annum (salary offered will be based on skills and experience) 

• This role is graded as:  Lead Associate- Regulatory

• Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.

About the FCA and team

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services. 

The Data, Technology and Innovation (DTI) division enables the FCA to be a digital-first, data-led smart regulator by delivering a secure, agile, and cost-effective technology and data ecosystem that drives better decisions, transparency, and operational efficiency.

Sitting within DTI, the Digital Intelligence Solutions team deliver a Digital Unified Intelligence Environment (DUIE) to surface insights for action through tools, dashboards and bespoke analysis.

Role responsibilities

• Develop and deliver a Consumer Insight strategy for the FCA, including a target operating model aligned to stakeholder needs

• Design and enhance analytical products, adding creativity and value

• Manage 2–3 Analysts/Senior Analysts, supporting their development through coaching and mentoring

• Contribute to the Consumer Intelligence & Analytics (CI&A)management team, supporting initiatives, resource planning, and prioritisation

• Conduct qualitative and quantitative analysis, including data manipulation and visualisation

• Engage stakeholders to understand needs and promote the use of data and analytical tools

• Support requirements gathering and solution design to deliver insights on consumers and markets

• Apply design thinking to solve problems and ensure value-driven solutions

• Work closely with experts and analysts to define project goals and deliver outcomes

• Collaborate to identify business challenges where data and insight can support better outcomes

Skills required

Minimum:

• Extensive experience in data analytics, using tools such as Python, SQL, and Tableau to deliver impactful insights and solve business problems

• Demonstrated ability to lead and develop teams of analysts, with responsibility for team leadership and individual development

• Experience working with qualitative and quantitative data, delivering and overseeing analysis in a variety of formats

Essential:

• Solid people management and coaching skills, with the ability to support and develop others

• Effective organisational skills, with the ability to prioritise and manage both individual and team workloads effectively

• Clear and professional communication skills, with the ability to build and manage stakeholder relationships

• Experience engaging stakeholders to define requirements, use cases, and priorities

• Demonstrated ability to collaborate across teams, building connections to deliver shared outcomes

• Ability to plan, allocate tasks, and deliver practical, high-value outputs while tracking progress and managing risks

• A curious and methodical mindset, with good problem-solving skills

Benefits

• 25 days annual leave plus bank holidays

• Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary

• Private healthcare with Bupa, income protection, and 24/7 Employee Assistance

• 35 hours of paid volunteering annually

• Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors) 

• A flexible benefits scheme designed around your lifestyle

For a full list of our benefits, and our recruitment process as a whole visit our benefits page.

Our values and culture

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.

We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.
 

Disability confident: our hiring approach

We’re proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes  we may progress applicants whose experience most closely matches the role’s key requirements.
 

Useful information and timelines

Timeline:

• Job advert closing: 14th June 11:59pm

• CV Review/Shortlist: 16th June

• Interview: from 22nd June

• Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.