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The Lead AV Engineer is responsible for defining, governing, and evolving enterprise audiovisual (AV) engineering standards across meeting spaces, broadcast environments, and collaboration platforms. This role serves as the technical authority for room design, acoustics, AV infrastructure, and lifecycle strategy—ensuring scalable, reliable, and high-quality user experiences across Zoom Rooms, Microsoft Teams Rooms Pro, Neat, and telephony-integrated environments.
Key Responsibilities
Meeting Room Design Standards & Engineering
- Define and maintain enterprise meeting room design standards, including room profiles, layouts, and technology configurations
- Establish and govern standard build matrices across room types (huddle, conference, executive, training, broadcast)
- Lead design reviews for new builds, renovations, and complex AV deployments
- Ensure consistent experience across collaboration platforms and standardized room profiles
Acoustical Standards & Environmental Requirements
- Own acoustical standards including reverberation control, noise isolation, and speech intelligibility targets
- Define requirements for lighting, room geometry, and environmental controls to support high-quality AV performance
- Partner with real estate, construction, and workplace teams to embed AV requirements early in design and build processes
AV Equipment Portfolio & Platform Strategy
- Own the approved AV hardware portfolio (cameras, microphones, DSPs, displays, control systems, peripherals)
- Drive standardization and certification across Neat, Zoom Rooms, Teams Rooms Pro, and integrated AV systems
- Establish platform standards for QSC ecosystems, DSP architectures, and control system frameworks
- Evaluate emerging technologies and drive roadmap evolution across AV hardware and software platforms
Lifecycle Management
- Define and manage hardware and platform lifecycle strategy including refresh cycles, EOL/EOS planning, and risk-based replacement
- Maintain portfolio health, standardization targets, asset governance, and capacity planning inputs
- Partner with finance and procurement to align lifecycle plans with budget and long-range strategy
Release Management & Change Control
- Establish and govern AV release management processes (firmware, platform updates, configurations, integrations)
- Validate compatibility across platforms, devices, and room configurations; prevent regressions and service interruptions
- Partner with operations to ensure controlled deployment and production stability
Broadcast Technologies & High-Production AV
- Lead architecture and standards for broadcast, streaming, and high-production AV environments (studios, auditoriums, executive broadcasts)
- Define requirements for cameras, audio processing, lighting, switching, and encoding technologies
- Ensure systems support enterprise-scale live events and executive communications
Vendor Relationships & Management
- Serve as engineering lead for vendor and integrator relationships, ensuring alignment to enterprise standards and outcomes
- Define technical requirements within RFPs and SOWs; validate vendor designs and enforce adherence to standards
- Establish strong vendor management practices including performance tracking, SLA governance, and continuous improvement
- Drive commercial and technical accountability across AV vendors to optimize cost, quality, and delivery execution
Telephony & Collaboration Integration
- Align AV room strategy with enterprise telephony and meeting platforms
- Ensure seamless integration across Zoom Phone, Teams Phone, and room systems
- Drive consistency in user experience and interoperability across platforms
Use your skills to make an impact
Required Qualifications
- 8+ years of experience in AV engineering, collaboration technologies, or enterprise AV design
- Deep expertise in AV system design including audio, video, DSP, and control systems
- Experience with Zoom Rooms, Microsoft Teams Rooms Pro, and Neat devices in enterprise environments
- Strong understanding of acoustics, environmental design, and meeting room performance optimization
- Experience with QSC platforms, DSP architecture, and control system integration
- Familiarity with ACPR standards and enterprise AV design frameworks
- Experience leveraging AI-based capabilities for AV monitoring, automation, or enhanced meeting experiences
- Strong vendor management and stakeholder alignment skills in enterprise environments
Preferred
- Experience designing broadcast or production-grade AV environments
- Industry certifications (CTS, CTS-D, or equivalent)
- Experience leading AV lifecycle, standards governance, and enterprise-scale deployments
Additional Information
Why Humana?
At Humana, we know your well-being is important to you, and it's important to us too. That's why we're committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. Just to name a few:
- Work-Life Balance
- Generous PTO package
- Health benefits effective day 1
- Annual Incentive Plan
- 401K - Excellent company match
- Well-being program
- Paid Volunteer Time Off
If you share our passion for helping people, we likely have the right place for you at Humana.
Interview Format
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
SSN Alert Statement
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana's secure website.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$117,600 - $161,700 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
