Lead Barista

Key Responsibilities

Be an extension of the Thuma retail team and create an environment where people like to spend time.
Manage cafe inventory, assist in placing orders, and monitoring stock levels in collaboration with the Store Manager.
Ensure compliance of local health regulations are closely followed.
Oversee daily cafe operations, including opening and closing procedures.
Mentor baristas, providing guidance and training.
Ensure exceptional coffee quality through proper brewing techniques and recipe adherence.
Create and maintain a positive and collaborative work environment.
Handle customer inquiries, feedback, and resolve issues promptly.
Collaborate with management to optimize cafe efficiency and performance.
Uphold Thuma's commitment to ethical business practices, sustainability and 6-star customer service.
Have great communication between cafe and retail teams to ensure the cafe is covered and all customers are being assisted in a timely manner. 
Develop and implement new coffee offerings and seasonal promotions.

What You'll Need

• Previous experience as a Lead Barista or similar role in a cafe.
• This job requires the ability to work in-person at the Thuma Cafe in Cherry Creek.
• This job requires availability to work flexible hours including weekends and holidays. 
• You’re a people person and like interacting with others.
• Extensive knowledge of coffee brewing techniques, espresso preparation, and latte art.
• Possess a Denver Food Safety Manager card or be willing to obtain one.
• Proven leadership skills with the ability to motivate and inspire a team.
• Excellent organizational and multitasking abilities in a fast-paced environment.
• Strong communication skills and a customer-centric approach.
 
Physical Requirements:
Ability to be mobile on the sales floor for extended periods.
Capacity to lift and move medium to large items, up to 75 lbs., using proper equipment and safety techniques.

Why Join Us

401(k): Participation in our 401(k) program with company matching up to 6% of your contributions.
Benefits*: Comprehensive medical, dental, and vision coverage with generous employer contributions, 100% paid parental leave, and company-sponsored One Medical and WellHub memberships.
Paid Time Off: We operate with a high-performance mindset and we believe healthy, happy, relaxed people do better work. 
Time to Recharge: Retail teams receive select paid holidays, including key company closure days, along with holiday pay when working on designated holidays.
Employee Discount**: 40% off almost all Thuma products.
Room Upgrade: A complimentary product credit upon joining, valued at up to $3,000.
** Some exclusions may apply
* Eligibility for compensation, benefits, and perks may vary based on employment status (e.g., full-time, part-time, temporary), work schedule, and applicable holiday policies, and are subject to the terms of the relevant plans and company guidelines.