Lead Data Analyst

PRIMARY DETAIL

• Hew 9 ($142,838 - $150,860) per annum + 17% superannuation and annual leave loading

• Full-time, Continuing

• Macquarie University, Wallumattagal Campus, North Ryde

Our Student Shared Services team is advancing its data, reporting, and insights function to keep pace with rising expectations for timely, efficient and high-quality analytics capability. We are hiring a strategic Senior Level Data Analyst who can lead, collaborate, and influence key stakeholders as well as drive continuous improvement, and build on our analytics capability.

Within this role, you will be adept at translating operational challenges into clear analytical questions, bringing together and validating data from enabling services and systems. You will also play a key role in strengthening accountability for Student Shared Service’s data assets, metrics, and reporting.

This role offers an opportunity for an experienced analytics professional who thrives in data-driven environments and is motivated by the impact their work can have. You will be someone who enjoys transforming complex data into clear, meaningful insights, and using those insights to influence decisions and improve outcomes. Comfortable working across both strategic and operational contexts, you bring a curious mindset, a strong sense of ownership, and the ability to engage effectively with stakeholders.

About the role

This role reports into our Executive Director, Student Shared Services. As a Lead Data Analyst, your key responsibilities would include:

• Lead, collaborate and influence key stakeholders across Student Shared Services to define analytical needs and drive delivery of priority insights and reporting outcomes.

• Provide functional and technical guidance, subject matter expertise and specialist support for data analytics to enable evidence-based decision-making and improve service performance.

• Lead requirements analysis, build/configuration, testing, change management/training, monitoring and ongoing improvement for analytics products and platforms.

• Integrate and validate data from multiple Student Shared Services systems and enabling platforms to generate actionable insights.

• Deliver root-cause analysis and service improvement analytics that directly support University commitments and remediation priorities.

• Drive continuous improvement and documentation of processes, standards and procedures, mitigating the likelihood and severity of service issues.

• Coach and share knowledge to build analytics capability across the portfolio, including collaboration with stakeholders and leadership.

• Assess and plan for availability, performance and capacity of analytics services and resources to meet current and future needs.

• Build and maintain collaborative relationships with stakeholders, executives and working groups.

About Us

Student Shared Services is a key operational function within Macquarie University's professional services, responsible for delivering consistent, high-quality administrative support to students across their lifecycle. The team is committed to continuous improvement, service excellence, and leveraging data to understand and resolve the issues that matter most to students. The Data, Reporting and Insights capability within Student Shared Services is being strengthened to ensure analytics is embedded at the heart of service delivery and decision-making.

About You (Selection Criteria)

You are an experienced analytics professional who can work independently and at pace, someone who partners with operational leaders, asks the right questions, and delivers insights that lead to measurable improvement.

• Tertiary qualifications in Data and Analytics, Data Science, Business or Statistics (or equivalent knowledge, skills and experience) with demonstrated commitment to ongoing professional development.

• Demonstrated experience leading or driving the delivery of data analytics to support organisational strategic objectives, ideally in a service delivery or shared services environment.

• Strong analytics expertise spanning data engineering, descriptive analytics/business intelligence, statistical analysis and Data modelling.

• Demonstrated capability in performing complex analysis across datasets to facilitate evidence-based decision-making.

• Experience providing technical guidance for complex data and/or integration solutions in multi-stakeholder environments.

• Demonstrated knowledge of Alteryx, Python, R, SQL, AWS, and Power BI.

• Strong verbal and written communication skills, with the ability to engage senior stakeholders and present effectively to audiences with varying levels of analytical understanding.

How to Apply

To be considered, please apply online with your CV and a cover letter outlining how your experience aligns with the selection criteria (above).

Applications Close

Applications will close on 1st June at 11.00 PM (AEST), kindly please note we reserve the right to progress or decline an application prior to the application closing date.

Why Join Us?

Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Since our foundation over 60 years ago, we have aspired to be a different type of university. Over the years, we have grown to become the centre of a vibrant local and global community. Connect with us today.

We rank amongst the top employers in the Australian Workplace Employers Index, having recently earned a five-star rating in the QS World Rankings with the highest rating for employability. Take a look at the fabulous staff benefits on offer when you work at Macquarie University:

• Flexible, hybrid work arrangements

• 17% Superannuation

• Subsidised onsite parking options

• Extensive training and professional development programs

• Onsite childcare facilities to support working parents

• Onsite vacation care during school holidays

• Discounted health insurance

• Subsidised membership at our Sport & Aquatic Centre

• Access to an Employee Assistance Program for free and confidential support

• Convenient onsite GP, imaging, and physiotherapy clinics

Pre-Employment Checks

Macquarie University cultivates a workplace defined by safety, ethical conduct, and strong integrity. Prior to completion of an offer of employment, preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.

Your employment is conditional upon the completion and maintenance of all role-required pre-employment or background checks in terms satisfactory to the University.

If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.

Applications Close:

01/06/2026 11:59 PM

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At Macquarie, we believe diversity makes us stronger, inclusion drives our success, and belonging inspires us to do our best work. We are proud to foster a community where different backgrounds, identities, and experiences are valued, and where our people are empowered to thrive through supportive leadership, shared responsibility, and a deep commitment to genuine care and respect for our community. Find out more about our vision for a truly inclusive workplace in our Diversity, Inclusion and Belonging Framework.