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United States of America, California, Brea, United States of America
Onsite
Job Description:
Position Summary
This position is based on site and requires four days per week in the Brea office to support collaboration and business needs.
We are seeking a highly skilled and motivated Lead End User Computing (EUC) Engineer to join our Global IT support organization in Brea, California. This role will serve as a senior technical leader responsible for delivering and enhancing the digital workplace experience across the enterprise (globally). The ideal candidate will possess deep expertise in endpoint engineering, device management, automation, virtual desktop technologies, software deployment, and modern workplace solutions.
This position plays a critical role in driving the strategic direction, operational excellence, standardization, automation, and governance of the global EUC environment while partnering closely with Managed Service Providers (MSPs), infrastructure teams, security teams, and business stakeholders. The lead EUC Engineer will help modernize and optimize the employee technology experience through scalable endpoint management solutions, automation initiatives, lifecycle management, and continuous service improvement efforts, and a scalable operating model.
Key Responsibilities
Endpoint Engineering & Device Management
Lead the engineering, administration, and continuous improvement of enterprise endpoint management platforms
Design, maintain, and optimize Windows device imaging and provisioning processes
Manage enterprise laptop and workstation patching strategies to ensure compliance, stability, and security
Support modern endpoint management initiatives leveraging Microsoft Intune and Mobile Device Management (MDM) technologies
Develop and maintain hardware and software standards across the organization
Oversee endpoint lifecycle management, including provisioning, deployment, refresh, and retirement processes
Software Packaging & Deployment
Create, test, deploy, and maintain software packages using SCCM/MECM and Intune
Manage enterprise software deployment strategies and application lifecycle processes
Troubleshoot deployment failures and optimize deployment automation and reporting
Ensure application compatibility and alignment with enterprise standards
Digital Workplace & Employee Experience
Enhance the overall digital workplace experience through proactive engineering, automation, and service optimization
Partner with IT Service Management (ITSM), Service Desk, and Field Services teams to improve employee satisfaction and service delivery outcomes
Develop scalable solutions that improve usability, reliability, performance, and operational efficiency
Automation & Scripting
Develop and maintain automation solutions using PowerShell and related scripting technologies
Automate operational tasks, deployments, provisioning workflows, reporting, and remediation activities
Drive operational efficiency through automation and process standardization initiatives
Virtual Desktop Infrastructure (VDI)
Support and administer Citrix and Azure Virtual Desktop (AVD)/Azure VDI environments
Optimize virtual desktop performance, scalability, availability, and user experience
Collaborate with infrastructure and cloud teams to support hybrid workplace initiatives
Remote Support & Security Tools
Administer and support remote support and privileged access tools including Bomgar and BeyondTrust
Ensure endpoint security standards and governance requirements are maintained
Partner closely with cybersecurity teams to support compliance and endpoint protection initiatives
Documentation & Operational Excellence
Develop and maintain technical documentation, engineering standards, operational procedures, and runbooks
Create knowledge articles and operational documentation to support consistent service delivery
Participate in continuous improvement initiatives and operational governance activities
Vendor & MSP Partnership
Collaborate with Managed Service Providers (MSPs) to ensure operational alignment, accountability, and service excellence
Provide technical leadership and governance oversight for outsourced EUC support functions
Drive adherence to enterprise standards, SLAs, KPIs, and operational best practices
Job Requirements:
Minimum Qualifications
Bachelor’s degree in Information Technology, Computer Science, or related
6-10+ years of experience in End User Computing, Desktop Engineering, or Workplace Technology roles in a global environment
Strong understanding of modern workplace technologies and endpoint security best practices.
Experience supporting enterprise-scale global environments
Proven ability to troubleshoot complex technical issues across endpoint and virtual desktop platforms
Required Skills & Experience
Microsoft Intune
SCCM / MECM
Windows endpoint management
Imaging and provisioning solutions
PowerShell scripting and automation
Citrix and Azure VDI environments
Mobile Device Management (MDM)
Software packaging and deployment
Endpoint patch management
Bomgar / BeyondTrust
Preferred Skills & Experience
Microsoft certifications related to Intune, Azure, Endpoint Management, or Modern Workplace technologies
Experience operating within ITIL or IT Service Management (ITSM) environments
Experience working within a multi-vendor or Managed Services operating model
Experience supporting automation and digital transformation initiatives
Leadership Competencies
Strong strategic thinking and problem-solving skills
Excellent communication and stakeholder management abilities
Ability to work cross-functionally across infrastructure, security, operations, and support teams
Strong sense of ownership, accountability, and operational discipline
Passion for improving employee experience through technology innovation and operational excellence
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Target Market Salary Range:
Actual compensation packages take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location; skill sets; relevant education and certifications; depth of experience; performance; and other business and organizational needs. The disclosed reasonable estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Envista, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. The total compensation package for this position may also include an annual performance bonus, medical/dental/vision benefits, 401K match, and/or other applicable compensation plans.
$145,000 - $193,000Operating Company:
CorporateEnvista is a global leader in the dental industry, uniting more than 30 trusted brands—including DEXIS, Kerr, Nobel Biocare, and Ormco—under one mission: partnering with dental professionals to improve patients’ lives. With a heritage of category-defining innovation, our brands have shaped modern dentistry: Nobel Biocare introduced the first dental implant, Ormco is a pioneer in both traditional and digital orthodontics, DEXIS has long been at the forefront of 2D, 3D and intraoral imaging, and Kerr has supported clinicians for over 135 years. Our high-performing culture is underpinned by our CIRCLe Values and the Envista Business System. Guided by these, we deliver a comprehensive portfolio of technologies, consumables, and services that empower clinicians to provide confident, efficient care—today and for the future. Learn more at http://envistaco.com.
Envista and all Envista Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available at: http://www.dol.gov/ofccp/regs/ compliance/posters/pdf/eeopost.pdf.
Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.