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Tijuana, Baja California, México
Onsite
Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal auto, homeowners, RV, motorcycle, small business auto insurance and more.
Job Description
Join Integon, a certified Great Place to Work, and help connect potential customers with the insurance solutions that fit their needs.What You’ll Do
Communicate with potential customers to follow up on inquiries and interest in insurance.
Identify customer needs and respond promptly, accurately, and professionally.
Gather relevant information and document all interactions in internal systems.
Transfer qualified leads to licensed agents for policy completion.
Provide friendly, efficient customer support in every conversation.
What You Bring
Required
High School Diploma, GED, or equivalent experience.
Advanced English and Spanish (fully bilingual).
Strong verbal and written communication skills.
Ability to multitask while working across multiple systems.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Strong attention to detail and accuracy with procedural tasks.
Preferred
Experience in customer service, sales support, or call center environments.
Why Integon
We offer rewards that support your wellbeing, your family, and your growth.
Compensation and Financial Benefits
Paid training.
Fully reported wages to IMSS and Infonavit.
Savings Fund.
Profit Sharing.
Weekly food vouchers.
Weekly payment schedule.
Life and burial insurance.
Wellbeing
Nine days of Paid Time Off (in addition to annual vacations).
Nine paid company holidays per year.
Marriage Leave.
Parental Leave.
Access to learning platforms for your professional development.
Employee referral program.
Discounts with partner establishments.
Monthly employee events and celebrations.
Workplace
On‑site parking.
On‑site wellness center.
On‑site coffee shop.
Gaming room.
Who Thrives Here
You’ll succeed in this role if you’re someone who enjoys helping others, communicates with empathy, thrives in a team environment, and is eager to grow your skills in the insurance field.
Apply Today
Start your career with a certified Great Place to Work and a team that values your growth, individuality, and success.
Skills
Customer Experience (CX), Inside Sales, Meeting Goals, Sales
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
To help create a more personal and engaging experience, we ask that you join with your camera on if your interview is virtual. Please also have a Valid Photo Identification available at the start of your interview. If you require any accommodations or have questions ahead of your interview please reach out to your recruiter.
Note: Internal candidates are only asked to join on video; a Valid Photo Identification is not needed for the interview.
