Lead ISP/Central Office Installation Technician - Level 4

Your Impact:

We are looking for a Central Office installer based in Dallas, Texas who can also lead the crew. This is a hands-on Level 4 Working Lead position for someone who knows how to walk a live carrier site, verify actual conditions and material readiness, plan daily work, and deliver the installation through customer closeout.

You will lead Central Office equipment, cabling, -48V DC infrastructure, testing, and integration work under approved MOPs and customer standards, including TP76300 where assigned. Strong hands-on Central Office experience and proven crew leadership are required. General telecommunications, outside-plant, commercial cabling, or data-center-only work does not replace that experience. Every project is subject to customer audit. Attention to detail, timely field completion, and a clean, passing customer audit are core expectations of this Level 4 role.

A strong candidate can tell us about a CO installation they personally led, including crew size, equipment and power work, actual site measurements, safety controls, and completion documentation. A Dallas, Texas home base by the start date is required.

Core Responsibilities:

–  Lead job-start installation walkthroughs with customer representatives to verify installation scope, site restrictions, equipment locations, access and escort requirements, safety controls, and material readiness.

–  Perform and lead installation of Central Office transmission, switching, routing, transport, and supporting telecommunications equipment, racks, bays, cable rack, and pathways.

–  Install and terminate approved -48V DC power cabling, BDFB/fuse panel connections, grounding, bonding, and equipment power leads; perform power-work activities only when qualified and authorized under approved MOPs.

–  Install, route, lace, secure, terminate, label, and test fiber, copper, coaxial, power, and grounding cables to customer standards.

–  Read and interpret job specifications, floor plans, equipment drawings, wiring diagrams, cable schedules, schematics, MOPs, and test records; document discrepancies with actual site conditions.

–  Assign daily work to Level 2 and Level 3 technicians, provide hands-on guidance, conduct safety briefings, and track progress; escalate obstacles early to protect agreed completion dates.

–  Inspect crew work daily for workmanship, routing, labeling, terminations, test results, and customer standards; correct deficiencies before customer audit and support customer acceptance.

–  Check field measurements and delivered materials against the issued drawings and BOM; flag missing or incorrect parts, assumed dimensions, and design conflicts to Engineering/PM for resolution before affected work proceeds.

–  Perform approved equipment testing, turn-up, alarm verification, and integration; escalate scope changes and issues requiring customer or Engineering authorization.

–  Prepare complete, audit-ready daily reports and as-builts, including marked-up drawings, equipment/cable schedules, labeled photos, test results, punch lists, and closeout records.

Be capable of performing the following work operations/job activities without supervision or direction:

–  Own daily Central Office installation activities, crew workmanship, attention to detail, safety, accurate documentation, and progress toward the agreed schedule.

–  Identify and escalate execution risks, access constraints, missing materials, and design discrepancies; obtain Engineering approval for drawing/BOM changes and PM/customer approval for scope changes.

–  Maintain required customer and company documents, including approved MOPs, work schedules, test records, quality photos, and completion reports.

–  Verify crew time and expenses, report progress against milestones, and promptly escalate materials, access, design, or customer issues affecting completion.

–  Train Level 2/3 technicians, check their work before customer review, and ensure punch-list items and audit findings are corrected promptly.

The expectation: Complete assigned field work on time with careful workmanship, complete audit records, and a clean, passing customer audit; address any findings promptly.

Specific duties may vary or evolve over time based on business and client needs.

Core Experience: 

–  High school diploma or GED; technical school training in telecommunications, electronics, or related field preferred.

–  Texas home base required by the start date; applicants who can establish one before starting may be considered. Travel throughout Texas is required.

–  Minimum eight years of relevant telecommunications installation field experience, or an equivalent combination of training and experience as determined by company management.

–  Direct hands-on carrier Central Office installation experience required; five or more years specifically in Central Offices strongly preferred.

–  Prior experience leading Central Office installation crews required.

–  Demonstrated work with -48V DC distribution, fuse panels/BDFBs, equipment power connections, approved MOPs, and Central Office closeout.

–  Able to describe a recent carrier Central Office installation personally led, including crew size, equipment and power work, safety controls, and completed closeout.

Physical/Work Environment: 

At Pearce safety is our number one concern. Candidates must be able to comply with OSHA Standards. 

–  Ability to lift up to 50 pounds, push/pull equipment up to 50 pounds, climb ladders, walk, stand for extended periods, and work in restricted areas.

–  Use the installation tools, test equipment, electronic documentation systems, and PPE appropriate to the assignment.