At First Quantum, we free the talent of our people by taking a very different approach which is underpinned by a very different, very definite culture – the “First Quantum Way”.
Working with us is not like working anywhere else, which is why we recruit people who will take a bolder, smarter approach to spot opportunities, solve problems and deliver results.
Our culture is all about encouraging you to think independently and to challenge convention to deliver the best result. That’s how we continue to achieve extraordinary things in extraordinary locations.
Job description:
Purpose
Lead strategic business engagement initiatives across the organization to maximize the value delivered by IT and Digital solutions and accelerate digital transformation. Build and maintain strong relationships with senior business leaders, align IT strategy with business objectives, and champion organizational change management to drive the successful adoption of technology initiatives and sustainable business outcomes.
Key Responsibilities
Business Engagement & Relationship Management
- Cultivate and maintain relationships with leaders and stakeholders
- Serve as primary liaison between IT & Digital and business leadership, ensuring technology investments align with strategic objectives
- Act as trusted advisor on technology trends, digital capabilities, and transformation opportunities
- Facilitate planning sessions and workshops with departments to identify digital transformation opportunities and innovation initiatives, and drive digital strategy and prioritization
Business Value & Portfolio Management
- Partner with leaders to shape the IT & Digital portfolio, ensuring optimal resource allocation to high-value initiatives
- Support IT Finance and procurement management processes
- Develop business cases with clear value propositions, ROI analysis, and benefits realization approaches
- Conduct portfolio reviews with stakeholders to assess strategic alignment, business impact, and investment priorities
- Champion data-driven decision making and ensure IT investments deliver measurable business outcomes
Change Management & Digital Adoption
- Design and implement enterprise-wide change management strategies for major technology initiatives and digital transformation programs
- Lead organizational readiness assessments and develop comprehensive change management plans including communication strategies and training programs
- Oversee user adoption initiatives, ensuring business users are equipped and motivated to leverage new technologies effectively
- Drive digital transformation and supporting changes in the organizational culture
Requirements Management & Solution Alignment
- Lead requirements-gathering initiatives, ensuring business needs are thoroughly understood and documented
- Conduct business impact assessments and gap analysis to inform solution architecture and implementation approaches
- Validate that delivered solutions meet business acceptance criteria and champion user-centric design principles
Governance & Performance Management
- Establish business engagement frameworks, standards, and best practices across IT & Digital
- Define and monitor key performance indicators for business engagement effectiveness and stakeholder satisfaction
- Lead regular business reviews to assess IT service delivery, project performance, and value realization
- Manage escalations and drive continuous improvement in business engagement practices
Team Leadership & Capability Building
- Establish capability development programs to enhance business analysis, stakeholder management, and change management skills
- Build organizational capability in digital literacy and technology-enabled business transformation
Qualifications
- Minimum Grade 12 Certificate.
- Bachelor’s degree in engineering, computer science, information systems, data science etc.
- Masters will be an added Advantage.
- All academic qualifications and results must be verified by the Zambia Qualifications Authority (ZAQA).
Experience
- Minimum 7 years of related experience in IT Project Management/ IT Business Partnership or leadership roles
- Proven experience as an IS Superintendent, IT Project Manager/IT Engagements or similar role
- Experience managing software development projects or IT projects
- Relevant Project Management certifications i.e. Scrum Master, PMP, Prince 2 certifications etc.
- Member of ICTAZ or EIZ
BEHAVIOURAL TRAITS
- Effective communication
- Ability to influence managers and employees
- Ability to demonstrate leadership
- Critical thinking
- Conflict management
- Problem solving skills
- Ability to work in pressured and deadline-driven operating environment
- Detail-orientated with the technical aptitude and ability to perform tasks accurately and comprehensively
- Expert in multi-tasking, time management and planning of work
- Excellent presentation skills
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