Lead People Operational Excellence Consultant - AI & P&C Operational Transformation

WHAT MAKES US, US  

Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp! 

At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered. 

If you like what we’re saying, keep reading! 

WHY THIS ROLE IS IMPORTANT FOR US  

The AI Efficiency & Transformation Lead is a senior individual contributor role within People & Culture/GPSD, tasked with a transformative mandate: to reimagine how Global People Service Delivery function operates by embedding artificial intelligence, automation and continuous improvement into its core.

This role sits at the intersection of operational excellence, emerging technology and people-centric process design. The primary objective is to define and execute an AI strategy for GPSD - identifying high-impact opportunities where intelligent automation, AI-assisted workflows and data-driven insights can enhance how the team delivers services, manages compliance and improves efficiency at scale.

Beyond technology adoption, the AI Efficiency & Transformation Lead drives a culture of innovation within GPSD. This means challenging legacy ways of working, introducing structured frameworks for continuous improvement and ensuring that every transformation initiative is grounded in robust governance, compliance and measurable outcomes.

The role partners closely with the Global People Service Delivery Director to shape the transformation roadmap, prioritize initiatives and build the capabilities needed to evolve GPSD into a truly AI-powered, future-ready operation.

This role suits professionals who are drawn to the intersection of AI, operational excellence, and HR, and who are adept at turning high-level ideas into concrete, scalable impact in a global context.

WHAT YOU WILL BE RESPONSIBLE FOR

AI Strategy & Tool Adoption

• Identify, evaluate and implement AI and automation solutions that can transform HR service delivery
• Build compelling business cases for AI adoption focused on efficiency, risk reduction and increased employee experience
• Monitor AI market trends in HR to bring forward actionable insights, benchmarks and best practices

Operational Excellence & Process Optimization

• Lead mid-to-large scale operational excellence initiatives focused on elevating the efficiency, scalability and compliance across the employee lifecycle
• Apply Lean, Agile, Six Sigma or similar methodologies to improve scalability & optimize HR operations and SD models
• Eliminate inefficiencies, redundancies and manual touchpoints (including documentation: SOP’s, guidelines, frameworks)

AI Powered Process Transformation

• Map & design future-state workflows that integrate AI, automation and digital tools to streamline process efficiency
• Lead pilot programs and proof-of-concept initiatives to test and validate AI solutions within GPSD operations
• Partner with internal teams and vendors to ensure effective implementation and integration of AI-enabled solutions

Compliance, Governance & Risk Management

• Ensure all transformation and AI initiatives adhere to internal controls, data privacy, audit & compliance requirements
• Embed governance and risk controls into process and technology design
• Partner with Legal, Compliance and Data Protection teams to ensure responsible & ethical AI use

Project & Change Leadership

• Lead cross-functional transformation initiatives end-to-end as Project Lead and Task Force Lead
• Manage timelines, risks and stakeholder expectations
• Provide clear, structured reporting and insights to leadership and key stakeholders

Capability Building & Enablement

• Act as AI subject matter specialist and internal lead within GPSD
• Build AI literacy and continuous improvement capabilities across the team
• Promote a culture of innovation, accountability and data-driven decision-making

WHAT WE VALUE

Most importantly, you can see yourself contributing and thriving in the position described above. How you gained the skills needed for doing that is less important. We expect you to be good at several of the following and be able to - and interested in - learning the rest.

• Bachelor's or Master's degree in HR, Business, Operations, Data Science, Digital Transformation or a related field (or equivalent professional experience)
• 8+ years of relevant experience in operational excellence, HR transformation, process improvement or AI/automation-focused roles
• Demonstrated experience designing, piloting or scaling AI and automation solutions within an HR or shared services environment
• Solid understanding of HR processes, service delivery models and global people operations
• Solid project management experience, including orchestrating multiple initiatives in parallel across diverse stakeholders
• Demonstrated experience working in cross-functional, international environments
• Familiarity with AI tools and platforms (e.g., generative AI, RPA, intelligent workflows) and their practical application in business operations
• Experience with Lean, Agile, Six Sigma or comparable continuous improvement methodologies is highly valued
• Knowledge of data privacy, compliance frameworks and responsible AI principles

BENEFITS  

• Flexible working hours and hybrid model - 2 days in the office, 3 days remote

• Modern office (next to Wilanowska metro station) with quiet zones and ergonomic workstations

• Base salary with annual bonus structure 

• Holiday allowance upon a 2-week vacation

• Occasional remote work across Poland and international options available (up to 24 days domestic, 20 days international per year - subject to internal policy)

• Employer-paid Medicover healthcare package (employee-paid family upgrade available)

• Multisport card with 75% employer contribution

• Unum group life insurance (employee-paid upgrade available)

• Medicover travel insurance for private trips and global business travel insurance

• Possibility to join Deutsche Börse Group Share Plan (eligible after 1 year)

• Copyrights program for certain roles 

• Possibility to develop your career in an international environment

• Professional training and courses provided by SimCorp

• Polish language classes for foreign employees; German and English classes based on business needs

• Integration events, volunteering initiatives and employee-led clubs

Compensation ranges are being disclosed at the initial stage of candidate engagement.

Visit our career pages to learn more about working at SimCorp: www.simcorp.com/career 

NEXT STEPS: 

Please send us your application in English via our career site as soon as possible; we process incoming applications continually. Please note that only applications sent through our system will be processed. At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photo, age, or any non-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process. 

If you are interested in being a part of SimCorp but are not sure this role is suitable, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks. 

We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated. 

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