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Ottawa, Ontario, Canada
Hybrid
Not Available
The Company
Versaterm is a PE-backed, high-growth SaaS company building a fully integrated platform across the entire public safety ecosystem — dispatch, law enforcement, forensics, courts, and beyond. We've grown through strategic acquisitions and deep product investment. What connects all of it is a single purpose: give public safety agencies the tools and insights to make better decisions in high-stakes moments.
When a 911 call is answered, a detective investigates a case, or a forensic lab processes evidence, there's a good chance our software is working behind the scenes. That's been true for over four decades.
AI is central to where we're going. Not as a feature but as core infrastructure. We're embedding intelligence directly into the workflows our customers rely on every day, and we're doing it alongside them. Our customers tell us what the mission demands. We build what answers it.
This work attracts a specific kind of person — someone who wants to be pushed by great people, build things that outlast a sprint cycle, and go home knowing the work connected back to something real.
The Role
The Lead Product Manager plays a key strategic role in shaping the mission-critical systems that serve as the backbone for Police, Fire, and EMS. This position provides leadership across multiple products or major initiatives within the public safety portfolio, combining strategic foresight with hands-on execution to drive meaningful impact. This role combines deep product expertise, driving strategic outcomes while mentoring and elevating others across the product organization.
The Lead Product Manager partners closely with Engineering, Design, Sales, Marketing, and Partner Success to align product outcomes with organizational goals. They operate with a portfolio-level perspective—defining strategy, guiding execution, and ensuring that products deliver measurable value to both customers and the business.
Computer-Aided Dispatch (CAD) and the Records Management System (RMS) are core platforms for public safety operations—powering real-time dispatch and secure data management. In this role, you’ll lead modernization across one of these portfolios, improving usability, ensuring compliance, and driving seamless integration within the Versaterm ecosystem. You’ll champion innovations to help agencies operate smarter, while shaping strategy and delivering measurable business impact.
What You Do
Product Strategy
Defining the Roadmap
Modernization & Transformation
Thought Leadership & Mentorship
Stakeholders and Key Work Partners
What You Bring
Required Qualifications
Asset Qualifications
Note: This position requires a security clearance from the Government of Canada. Candidates must be legally authorized to work in Canada and must successfully obtain and maintain a Reliability security clearance. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information on the Government of Canada's security screening process, please visit Public Services and Procurement Canada.
Versaterm is committed to fair and equitable compensation that is competitive, consistent, and aligned with the value each role contributes to our organization. The starting salary for this position will be dependent upon many factors, such as the successful candidate’s skills, experience, education, training as well as internal equity, market data, and business needs. In addition to base salary and our comprehensive benefits offering, some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses.
AI is central to how Versaterm builds and delivers solutions for our customers. Within Talent Acquisition, we use AI-enabled tools to support certain aspects of the recruitment process, helping our team work more efficiently and spend more time connecting with great talent. AI supports our work, but all hiring and employment decisions are made by people.
Versaterm is an equal opportunity employer and is committed to equity, diversity, inclusion, and a barrier-free workplace. Accommodations are available upon request throughout all stages of the recruitment process and apply to the terms and conditions of employment. For more information, please contact info@versaterm.com.
