Lead Product Manager - Surveillance

The Lead Product Manager - Surveillance owns the vision and strategy, roadmap, and feature definition for multiple products in the Market Surveillance space.

Responsibilities include defining the roadmap as well as planning and managing products and product features through the product development process. This role manages the product backlogs for the Market Abuse group while prioritizing work and making product-related decisions based on the needs and expectations of users and stakeholders. This role identifies and manages work with a high level of autonomy.

The Surveillance space hosts a suite of data products and hence data savviness is expected in addition to passion for working and driving success on novel ideas coming out of R&D.

Essential Job Functions:

User Insight & Product Definition

• Develops deep understanding of the business and product areas within the product group, as well as the relevant data that can be used to inform key decisions
• Defines multiple products and/or complex products and identifies gaps and user needs by creating vision, strategy, and requirements documents for product(s)
• Utilizes available data or commissions new research to identify user needs
• Performs experiments and organizes primary research to uncover additional user value.

Product Portfolio Management

• Develops, manages, and owns the product roadmap for multiple products and/or complex products
• Makes trade-off decisions for multiple products in a product group
• Demonstrates expertise across multiple products which facilitates discovery and drives enterprise capabilities
• Builds partnerships with relevant stakeholder teams
• Coordinates with interdependent teams and influences leadership to drive efficiencies
• Builds and leverages solid working relationships with business and product stakeholders, UI/UX, architecture, and technology teams to facilitate product and user success
• Participates in the intake process for their product domain.

Product Planning & Prioritization

• Leads the product planning process across multiple products and/or complex products by overseeing the development of requirements documents (user stories, acceptance criteria, use cases) for products or product releases
• Maintains a prioritized backlog based on defined user value, aligning with product strategy and resource capacity; uses data and analytics to prioritize the product backlog appropriately
• Works closely with UI/UX to set the direction for the design of the user experience for their products
• Determines and monitors release goals, prioritization, implementation, and iteration plans for their products according to user value
• Resolves problems that are escalated during the process.

Product Development

• Facilitates the development process by reviewing demos with the technology team and validating acceptance criteria for multiple products and/or complex products
• Provides UX/UI approval for the assigned products
• Tracks the development work and drives resolution of escalated issues and bugs for their products
• Identifies issues that will keep their products from delivering on time or at the right level of quality, assesses alternatives to resolve, builds a plan for resolution, and directly resolves or communicates to leadership.

Launch

• Leads large and sometimes highly complex product launches by working with relevant stakeholders to develop launch plans
• Identifies, reviews, and resolves issues and blockers in partnership with team members that may delay the launch or impede the success of product(s)
• Coordinates formal UAT where necessary
• Develops product documentation and training materials for users in support of product launches
• Tracks and reports on product launch metrics, utilizing feedback to drive associated actions and product iteration
• Leads post-launch reviews and drives incorporation of feedback in future product releases.

Operate

• Works with internal and external teams and users to identify, classify, and resolve product and product group-level user issues
• Identifies new and innovative methods and metrics for tracking product success, works with the technology team to improve reports and monitoring
• Works with stakeholder teams to actively monitor metrics
• Tracks performance trends and gathers user feedback to determine product group-level gaps, development opportunities, and if necessary, product end-of-life plans
• Represents team in product group-level discussions with stakeholders
• Attends business reviews, providing critical input and expert insights to inform the business cases, business strategy, and development of new products.

Team Development & Continuous Improvement

• Provides coaching and guidance to more junior-level product management team members
• Works with cross-functional leaders and experts to establish best practices and identify opportunities to improve the product development and delivery process
• Follow, understand, and apply relevant industry trends, research, and best practices in technology and product management
• Demonstration of FINRA’s values.
• Collaboration, both in-person and virtually, in furtherance of FINRA’s mission of investor protection and market integrity.

Other Responsibilities:

Additional responsibilities as assigned.

Education/Experience Requirements:

Minimum Qualifications

• Bachelor’s Degree in Business, Marketing, Engineering, Communications, or related field (or equivalent work experience in a related field)
• 7 years of experience in one or more of the following: product management, project management, business analysis, program management, or product marketing
• 5 years of experience in product and/or experience management
• Strong writing ability
• Strong business acumen
• Experience with Agile software development
• Experience working cross-functionally in a large organization
• Experience working closely with senior leadership
• Experience translating data into quantifiable actions/deliverables

Preferred Qualifications

• Master’s Degree in Business Administration or similar advanced degree
• CSPO Certification
• Experience in the Financial Services industry
• Strong financial acumen
• Experience collaborating closely with senior leadership
• Experience providing guidance and direction to cross-functional resources

Working Conditions:

• Hybrid work environment, with defined in-person presence requirements.
• Extended hours may be required.

For work that is performed in CO, FL, TX, IL, PA, MA, MD, VA, Washington, DC, NY and NJ, please refer to the chart below for the salary range for the corresponding location. FINRA complies with all state and local pay transparency laws and regulations requiring the disclosure of salary ranges for the position. In addition to location, actual compensation is based on various factors, including but not limited to, the candidate’s skill set, level of experience, education, and market considerations. 

CO/FL/TX: Minimum Salary $114,200, Maximum Salary $207,200

IL/PA: Minimum Salary $125,900, Maximum Salary $228,000
MA/MD/VA/Washington, DC: Minimum Salary $131,200, Maximum Salary $238,300

NY/NJ: Minimum Salary $131,200, Maximum Salary $248,700

#LI-Hybrid

To be considered for this position, please submit an application. Applications are accepted on an ongoing basis.

The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities and qualifications required.

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Employees may be eligible for a discretionary bonus in addition to base pay. Non-exempt employees are also eligible for overtime pay in accordance with federal, state, or local law. As part of its dedication to employee wellness, FINRA provides comprehensive health, dental and vision insurance. Additional insurance includes basic life, accidental death and dismemberment, supplemental life, spouse/domestic partner and dependent life, and spouse/domestic partner and dependent accidental death and dismemberment, short- and long-term disability, long-term care, business travel accident, disability and legal. FINRA offers immediate participation and vesting in a 401(k) plan with company match and eligibility for participation in an additional FINRA-funded retirement contribution, tuition reimbursement, commuter benefits, and other benefits that support employee wellness, such as adoption assistance, backup family care, surrogacy benefits, employee assistance, and wellness programs.

Time Off and Paid Leave*

FINRA encourages its employees to focus on their health and wellness in many ways, including through a generous time-off program of 15 days of paid time off, 5 personal days and 9 sick days, unless otherwise required by law (all pro-rated in the first year). Additionally, we are proud to support our communities by providing two volunteer service days (based on full-time schedule). Other paid leave includes military leave, jury duty leave, bereavement leave, voting and election official leave for federal, state or local primary and general elections, care of a family member leave (available after 90 days of employment); and childbirth and parental leave (available after 90 days of employment). Full-time employees receive nine paid holidays.

*Based on full-time schedule

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