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Remote, Oregon, United States
Remote only
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
Are you someone who comes alive solving complex technical challenges? Do you thrive in environments where no two days are the same? As a Lead Professional Services Engineer, you’ll play a mission-critical role in deploying our software across both cloud and on-premise environments—empowering global organizations with real-time analytics that drive better customer experiences.
This is a high-impact role where you’ll bridge the gap between engineering, architecture, and real-world deployment. You’ll be the go-to expert for installation, configuration, optimization, and troubleshooting—making you an essential part of our customer success and product evolution.
What You’ll Own
What You Bring
You’re not just a technologist—you’re a problem-solver and communicator who can build trust and execute in high-stakes situations. You also have:
Why This Role Matters
In a world increasingly driven by data and AI, our analytics platform is a core differentiator for how businesses understand and improve customer journeys. Your work will directly impact:
You won’t just be deploying software—you’ll be helping shape outcomes that transform industries.
Why You’ll Love Working Here
If you're excited by a blend of architecture, innovation, problem-solving, and real-world impact, we’d love to hear from you.
Have you got what it takes?
This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.
This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
