Lead Software/Solution Engineer

Accountabilities:

You will provide technical leadership and hands-on support across internal software, automation, and workflow initiatives while helping a small team of volunteers stay organized and productive.

• Guide and mentor a small team of junior engineers working on internal tools, scripts, and technical solutions.
• Monitor assigned technical work and help ensure projects and tasks remain on track.
• Support the development and maintenance of scripts, APIs, integrations, and automated workflows.
• Step in as a backup for other technology team leads when additional technical or leadership support is needed.
• Organize, prioritize, and track technical tasks using tools such as Jira.
• Help coordinate technical projects and contribute to practical solutions that improve operational efficiency.
• Assist with interviewing, onboarding, and supporting new technology volunteers.
• Collaborate with other technical volunteers and teams to troubleshoot issues and maintain reliable operational systems.
• Commit approximately 6 hours per week for a minimum of 6 months.

Requirements:

The ideal candidate is a resourceful and collaborative technology professional who can combine hands-on technical knowledge with strong leadership and mentoring skills. You should be comfortable working independently, communicating clearly, and supporting junior contributors in a flexible volunteer environment.

• Demonstrated resourcefulness and a proactive, can-do approach to solving technical and operational challenges.
• Strong leadership, team-building, mentoring, and interpersonal skills.
• Ability to work independently while communicating effectively with technical and non-technical stakeholders.
• Some experience with programming, scripting, APIs, automation, or software development.
• Familiarity with Google Apps Script and/or JavaScript is beneficial.
• Familiarity with Google Workspace, Gemini, Jira, Salesforce, or iCIMS, or willingness to learn these platforms.
• Ability to organize and prioritize technical work across multiple projects or contributors.
• Previous leadership or mentoring experience in a nonprofit or volunteer environment is a plus.
• Willingness to contribute approximately 6 flexible hours per week for at least 6 months.

Benefits:

• Pro-bono, unpaid volunteer opportunity.
• Flexible commitment of approximately 6 hours per week.
• Minimum six-month engagement.
• Opportunity to lead and mentor junior technology volunteers.
• Hands-on experience with software development, APIs, automation, integrations, and workflow systems.
• Exposure to platforms including Jira, Salesforce, Google Workspace, Gemini, and iCIMS.
• Opportunity to contribute technical expertise to a mission focused on improving STEM education and career pathways for underserved middle school girls.
• $100 refundable membership deposit, returned after six months of active membership; K–12 educators, retirees, veterans, interns, and students are exempt from the deposit.