Grow Healthy
If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn’t just welcomed – it’s nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don’t just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it’s a calling that drives us forward every day.
Job Overview
The IT Support Technician, Lead, performs a variety of technical support services related to the installation, operation, repair, and diagnosis of computer equipment and related services. Also provides technical support assistance to both IT Support technicians and end users as needed. Leads projects and manages special requests as needed. The Lead will act as a Subject Matter Expert (SME) for the department and will provide assistance and training to the IT Support Technicians as needed.
Minimum Requirements
A combination of education and experience equivalent to a Bachelor’s Degree in Computer Information Systems or Computer Science (preferred) and 4-8 years of experience in computer support, troubleshooting, repair work, and system administration.
Certified as an “A+ Certified Technician” preferred.
ITIL Foundations certification is strongly preferred
Valid California driver’s License, automobile, and auto insurance for traveling to remote facilities.
Epic Hyperspace knowledge is preferred.
Compensation
$34.87 - $43.58 hourlyCompensation Disclaimer
Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.
Benefits & Career Development
Job Advertisement & Application Compliance Statement
AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.