Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
Role Description
As a Lead Value Engineer specializing in the Life Sciences, you are pushing the envelope in solving business-critical problems for the world's largest, most diversified life science organizations. You will be working intimately with this strategic client, understanding their uniquely complex objectives—spanning from logistics to the precision distribution of advanced products—and building Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with top AI and ML technology partners (e.g., Microsoft, OpenAI, Databricks)..
With Celonis’ Process Intelligence (PI) platform, we feed operational context to AI so it understands the intricate realities of our customers’ business operations and enables them to industrialize AI. This unlocks real ROI on AI deployments at scale, ensuring life-saving products reach patients faster and safer. There is no AI without PI. You will prototype these solutions, demonstrate their value to customer business and IT leadership, and drive value realization to increase the footprint of Celonis across the healthcare and life sciences sector.
Key Responsibilities
- AI Discovery & Solutioning: Understand the client's overarching AI strategy and the distinct challenges that are distinct to their business. As a Celonis product expert, translate these complex, multi-tiered requirements into innovative AI solutions that drive measurable impact..
Predictive Modeling and Optimization: Leverage data stored within the Celonis context model to design and deploy advanced time-series forecasting, optimization, and predictive algorithms to solve complex logistics constraints (e.g., dynamic inventory routing, schedule optimization).
- Pre- and Post-Sales Execution: Actively drive the full customer lifecycle. Lead technical discovery and capability demonstrations during the pre-sales cycle, and remain deeply involved post-sale to guide implementation, ensuring agreed value and adoption thresholds in the supply chain are successfully reached.
- Hackathons & Prototyping: Think out of the box, have a „can-do“ attitude, and don’t shy away from complex, fragmented supply chain networks. Leverage cutting-edge AI technologies to rapidly build creative prototypes in customer hackathons, solving critical pain points in planning, sourcing, manufacturing, and distribution.
- Agentic Process Transformation: Support our customers in achieving real ROI out of AI deployments at scale, enabling a fundamental shift from traditional, rule-based automation to the use of autonomous AI agents empowered by our Celonis Process Intelligence Platform (e.g., autonomous inventory rebalancing or intelligent shipment exception handling).
- Proof Projects: End-to-end execution of business-critical Proof-of-Value projects. This includes architecting and delivering secure, scalable LLM/agent systems with RAG, tools, and guardrails, while seamlessly integrating with enterprise systems of record.
Requirements
- 8+ years of experience leading technical pre-sales and post-sales engagements preferred within Healthcare, Life Sciences, Pharmaceutical, or MedTech. This includes defining AI roadmaps, building compelling ROI/TCO business cases, and guiding technical implementations through to value realization.
- Expertise in generative AI techniques like RAG, few-shot learning, prompt engineering, multi-agent orchestration, multimodal understanding, or fine-tuning used to build high-impact use cases (e.g., intelligent chatbots for supplier collaboration, automated extraction of data from complex customs or quality documents).
- Solid knowledge of Python and Advanced Predictive Analytic techniques (such as LangChain, pandas, pydantic, sklearn, PyTorch) as well as data engineering tools and technologies for leveraging massive, siloed datasets to build algorithms and tools aimed at predicting future business outcomes.
- Strong presentation skills to both internal and external stakeholders (including supply chain executives and IT leaders), whether leading technical whiteboarding sessions or formal readouts and demos.
- Bachelor’s Degree required; Master's Degree in computer science, supply chain management, engineering, mathematics, or related fields, or equivalent work experience preferred.
Nice to Have (Big Plus)
- Hands-on experience building agentic systems using LLM orchestration, RAG, function calling, and prompt engineering, while ensuring safety through rigorous evaluations suited for highly regulated (GxP) life sciences environments.
- Working knowledge of tools in the LLM ecosystem such as LangChain, LlamaIndex, or other OSS packages.
- Experience in deploying and monitoring models at scale across major cloud platforms (AWS Bedrock, Azure AI, GCP Vertex).
What Celonis can offer you:
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
About Us:
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
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