Leader, GVS Inside Sales

Accountabilities

• Lead, coach, and develop inside account executive teams, supporting their professional growth, sales effectiveness, and achievement of business objectives.

• Establish clear expectations, responsibilities, and communication channels to align team members with broader sales strategies and priorities.

• Monitor individual and team performance, identify strengths and development opportunities, and implement targeted coaching plans to improve results.

• Develop and execute repeatable, data-driven sales processes to manage pipelines, track key performance indicators, and consistently meet or exceed sales targets.

• Use sales platforms and digital tools, including Salesforce and other internal systems, to analyze pipeline health, forecast revenue, evaluate market trends, and identify competitive threats.

• Build strong relationships with customers, channel partners, and internal stakeholders to support effective collaboration and maximize sales opportunities.

• Help teams balance partner engagement with direct customer interactions to deliver a consistent and effective sales experience.

• Align sales execution with business strategy by defining clear priorities, removing obstacles, encouraging accountability, and maintaining a strong sense of urgency.

• Foster a high-performing, inclusive, and collaborative team culture through regular team practices, knowledge sharing, continuous learning, and professional development.

• Lead through periods of change by communicating openly, demonstrating empathy, and helping teams adapt to evolving technology, market conditions, and customer expectations.

• Support talent acquisition and development by identifying strong sales candidates, contributing to hiring decisions, and mentoring team members toward career advancement.

Requirements

• At least 2 years of successful experience leading programmatic sales teams, or at least 3 years of sales experience with a demonstrated record of success in a quota-carrying individual contributor role.

• Proven ability to establish repeatable, data-driven sales processes and operational practices for pipeline management, KPI tracking, forecasting, and target achievement.

• A strong sales performance record, demonstrated through consistent quota attainment or sustained year-over-year growth within a target market.

• Proven leadership capabilities, including coaching, mentoring, motivating, and developing high-performing, collaborative sales teams.

• Experience developing and executing sales strategies that support both short-term targets and long-term business growth.

• Strong analytical and data-driven decision-making skills, particularly in pipeline analysis, sales performance evaluation, and accurate forecasting.

• Experience using digital selling and CRM tools, ideally including Salesforce and other sales enablement platforms.

• Excellent communication, stakeholder management, and influencing skills, with the ability to collaborate effectively in a matrixed organization.

• A structured and methodical approach to recruiting, developing, and retaining sales talent.

• A continuous learning mindset, with the ability to adapt to changing priorities, evolving technologies, and new sales methodologies.

• Strong problem-solving skills, resilience, and a sense of urgency when addressing customer or operational challenges.

• A collaborative mindset, enthusiasm for sales, and a passion for building positive customer and partner relationships.

• Experience in the information technology industry, particularly with software, subscription, or SaaS solutions, is preferred.

• Fluency in French is preferred.

• Ability to work effectively in a remote environment while maintaining strong communication and collaboration across teams.

Benefits

• Competitive compensation: The posting lists a projected annual salary range of CAD 170,800–215,800 for new hires in the United States and/or Canada. Actual compensation depends on location, experience, qualifications, skills, and other relevant factors. The precise Canadian compensation structure should be confirmed with the recruiter.

• Performance-based sales incentives: Sales-plan participants may be eligible for incentive compensation tied to sales performance, subject to the applicable plan.

• Equity opportunities: Eligible employees may receive restricted stock unit grants, subject to applicable eligibility and vesting conditions.

• Healthcare and insurance: The employer describes comprehensive benefits, including medical, dental, vision, disability, and life insurance coverage. Specific eligibility and plan details vary by location.

• Paid time off: Paid leave and holidays are offered, with specific entitlements governed by applicable policies and location.

• Flexible work environment: Remote work arrangements are available, with the role ideally based in Montreal or Toronto and consideration given to candidates elsewhere in Eastern Canada.

• Learning and development: Coaching, training, on-the-job learning, and opportunities for continued professional growth.

• Collaborative culture: An international, team-oriented environment that encourages innovation, knowledge sharing, and continuous improvement.

• Community engagement: Opportunities to contribute to local communities through the organization's broader culture and initiatives.