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California, USA, Remote
Remote only
Not Available
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
This role can be performed in the Western United States.
Leads solutions engineering teams to align Cisco architectures with customer needs, driving optimal outcomes for customers through sustained team and individual performance. Builds and sustains strong, long-term relationships with customers. Collaborates with customers to understand their business goals, identify cross-architecture solution opportunities, and create demand based on what's possible in customer roadmap, emerging technologies and industry challenges. Transforms strategic goals into actionable sales initiatives and ensures successful execution and alignment with organizational objectives. Emphasizes market expansion and revenue opportunities, aligning with the corporate vision to drive growth and Cisco’s market leadership. Facilitates cross-architecture/business unit (e.g., (e.g., Engineering, CX, partners, and marketing) collaboration to ensure client-focused solutions, continued growth / demand generation, and technological evolution of Cisco’s architectures
• Specialization and Focus - Oversees technical sales management activities for a defined region, operation, theatre/country or geo
• Customer Engagement and Accountability - Involves up to 25% customer/partner-facing time, Engages with high-level stakeholders such as CXOs, Directors, and key IT personnel, Direct customer engagement is limited to strategic accounts and large competitive deals
• The Internal Sales Process - Supports teams with consulting, problem-solving and delivering the most impact during discovery, consultation, and presentation
• Corporate Interlock - Medium to high corporate interlock, Leverages extensive internal and external relationships to drive collaboration, achieve diverse business goals, and advance corporate initiatives
• Typical Sales Cycle - Sales cycle varies by segment—when directly involved in sales activities, the sales cycles often exceeds one year and sometimes span multiple years
• Success Measures - Revenue Growth & Market Expansion, Enhanced Customer Success, Profitability and Increased Operational Efficiency, Strategic Sales Execution/ Team’s Quota Performance, Partner & Stakeholder Engagement
What You'll Do:
• Typically, directs a team of Managers—both those managing Managers and those managing Solutions Engineers—within multiple Regions
• Unifies technical sales strategy with account planning, streamlining processes and improving sales cycle
• Develops technical sales initiatives aligned with strategy and articulates market expansion and revenue goals
• Manages high-stakes technical client engagements, forging partnerships on complex, large-scale solutions
• Designs demand-driving events that showcase Cisco’s technology experiences and develops tools and roadmaps that drive customer connection
• Unifies cross-functional feedback to coach towards sustainable quota achievement and develop team’s leadership capabilities
• Facilitates collaboration, leveraging cross-functional influencers to shape account strategies
Requirements:
10 years of experience in Software Solutions Engineering and 2 years of leadership experience.
Must be a citizen of the United States.
Preferred:
Ability to develop and drive initiatives to help pipeline growth and adoption.
Experience working with state and local governments and education accounts.
Technical acumen and understanding of cybersecurity and observability.
Ability to travel up to 50% within the Western United States.
THIS JOB DESCRIPTION DOES NOT APPLY FOR EMPLOYEES IN AUSTRIA, BELGIUM, FRANCE, GERMANY & NETHERLANDS
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$266,100.00 - $394,300.00Non-Metro New York state & Washington state:
$246,800.00 - $383,500.00* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
