Learning and Development Specialist

Medsien is the leading provider of scalable remote care management for a quality patient experience. Hundreds of organizations trust Medsien’s unparalleled technology solutions to implement exceptional remote care management programs, personalize every interaction, and improve the lives of the people who need it most. Based in San Francisco and venture-backed by top-tier investors, Medsien was founded to reimagine remote care management.

More than 60% of all U.S. adults—over 150 million people—live with at least one chronic condition, which requires dedicated, ongoing medical support outside the four walls of their doctor’s office. And yet, only 20% of these patients have access to remote care from the comfort of their homes, putting their health at significant risk. Together, we can save lives and create a real impact.

Medsien is a venture-backed healthcare SaaS company experiencing rapid growth and looking to expand our team. We are seeking an organized, motivated, and passionate Learning and Development Specialist to join our team of talented and inspiring colleagues in a fast-paced environment. 

As a Learning and Development Specialist, you will support the design, development, and maintenance of training programs across the company, including onboarding, product/software training, and company-wide learning initiatives. The role will work closely with L&D, Product, Operations, and HR.

Responsibilities

• Create and maintain onboarding and role-specific training programs
• Develop e-learning courses, scripts, videos, quizzes, and activities
• Create and maintain software/product training and update training as products change
• Research and synthesize information from documentation into clear learning materials
• Support LMS administration
• Manage multiple training projects and deadlines
• Collaborate with stakeholders across departments
• Support broader L&D initiatives as needed

Qualifications / Desired Skills

• Strong curiosity and willingness to learn
• Excellent attention to detail
• Strong written and verbal communication
• Ability to research and synthesize complex information
• Comfortable learning and using new software/tools
• Creative approach to learning and content development
• Organized and able to manage multiple projects
• Able to work independently and take ownership
• Comfortable with ambiguity and asking questions
• Perfect English skills; both written and oral
• Residing in Istanbul city center

Nice-to-have:

• L&D / instructional design experience (Synthesia experience)
• LMS experience
• E-learning or video-production experience
• Experience with HRIS/LMS platforms
• Experience in SaaS, healthcare, or technology
• Knowledge-management/documentation experience
• Experience creating onboarding programs

Benefits we offer

• Competitive salary
• Flexible vacation and PTO policies
• Fully remote work opportunities
• Training, mentorship, and coaching from leadership

• This is a full-time, long-term position with Medsien Inc., a US-based company. Due to our international hiring structure, candidates based in Turkey will be engaged as independent contractors for legal and administrative purposes.
• While the position is primarily remote, candidates based in Istanbul are preferred due to occasional in-person collaboration requirements.
• All interviews will be conducted in English. Advanced English proficiency is required, and candidates must demonstrate this level of fluency throughout the interview process.

Our Process

We’ll review your application along with all the others we receive and pick the top profiles for a screening call. In many cases, due to time constraints and our candidate volume, we contact only short-listed candidates, but we do consider each application carefully. If you have been selected as a short-listed candidate, we will contact you for a short screening call to get to know you better. If you don’t get a call, please don’t be disappointed! We receive many applications for each role and must prioritize who we speak to.

Employment at Medsien is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunities regardless of sex, age, race, color, national or ethnic origin, religion, marital status, pregnancy, sexual orientation, gender identity or expression, disability, age, citizenship, veteran or military status, and other legally protected characteristics.

Thank you for taking the time to apply for a position at Medsien!