Learning and Management Analyst

POSITION SUMMARY:

ANSER is seeking a Learning and Management Analyst to support the Organizational and Management Policy Directorate (O&MPD) under the Director of Administration & Management (DA&M). In this role you will provide learning and workforce development support, management analysis and operational support, records management and compliance, stakeholder coordination and communication, and technology and reporting. You will work closely with senior leaders at the OSD, Joint Staff and Service level.

This position is required to be on-site 5 days a week within core hours, but also as needed by the customer (before 9am or after 5pm)

This is a contingency position pending contract modification of current contract.

Day to Day Responsibilities

• Coordinate the planning, scheduling, administration, and execution of workforce training, professional development, onboarding, and organizational learning activities.
• Maintain training calendars, participant rosters, attendance records, completion documentation, and related administrative materials.
• Monitor required training and completion status, identify outstanding requirements, and coordinate follow-up with appropriate personnel.
• Support the identification of workforce learning and development needs through stakeholder input, performance information, and organizational requirements.
• Prepare and distribute training materials, presentations, communications, and instructional resources while supporting the implementation of updated training procedures and workforce development initiatives.
• Collect, analyze, validate, and maintain operational and workforce data to support management reporting, performance monitoring, and informed decision-making.
• Prepare recurring and ad hoc reports, status updates, briefing materials, spreadsheets, and management documentation.
• Monitor project schedules, deliverables, action items, and resource requirements to support timely execution of organizational priorities.
• Analyze operational trends, identify process inefficiencies, and recommend improvements to enhance organizational effectiveness and administrative efficiency.
• Document and maintain business processes, standard operating procedures, internal workflows, and administrative controls.
• Support project coordination, leadership meetings, cross-functional initiatives, and information requests, ensuring accurate reporting and timely follow-through.
• Maintain accurate, complete, and organized learning, workforce, and operational records in accordance with applicable policies, procedures, and records management requirements.
• Review documentation for accuracy, completeness, consistency, and compliance; identify deficiencies and coordinate corrective actions.
• Compile and organize supporting documentation for management reviews, compliance assessments, audits, and internal reporting while ensuring appropriate handling of sensitive and confidential information.
• Serve as a central coordination point for training activities, workforce administration, operational information requests, and cross-functional initiatives.
• Communicate schedules, requirements, updates, emerging issues, and action items to leadership, program personnel, instructors, and other stakeholders to facilitate timely resolution and effective collaboration.
• Utilize Microsoft Office applications, SharePoint, and approved information-management systems to prepare reports, develop presentations, coordinate activities, and maintain accessible organizational documentation.
• Maintain spreadsheets, databases, trackers, and reporting tools to monitor training completion, performance measures, administrative requirements, and action items while supporting the adoption of improved processes and technologies.

Required Qualifications:

• Must be able to obtain a Top Secret with SCI eligibility
• Bachelor's degree in business administration, management, education, psychology, public administration, human resources, or a related field; equivalent relevant experience may be considered where permitted by contract requirements.

• 10 years of relevant work experience supporting operations, administrative coordination, workforce activities, training administration, project coordination, or management reporting.
• Demonstrated ability to organize multiple priorities, maintain accurate records, meet deadlines, and coordinate competing requirements.
• Proficiency with Microsoft Office applications, particularly Excel, Word, PowerPoint, and Outlook.
• Experience using digital records systems, collaboration platforms, or document-management tools.
• Strong attention to detail and demonstrated commitment to confidentiality, accuracy, and compliance with established procedures.
• Ability to work independently, exercise sound judgment, identify problems, and recommend practical solutions.

Preferred Qualifications:

• Experience supporting learning and development programs, training coordination, or workforce professional development.
• Familiarity with learning management systems (LMS), training databases, course-registration tools, or electronic training records.
• Experience developing status reports, performance trackers, metrics, and management briefings.
• Familiarity with SharePoint, electronic records management, and collaborative work environments.
• Experience supporting government, public-sector, or government-contractor operations.
• Experience documenting standard operating procedures, coordinating organizational initiatives, or implementing process improvements.
• Familiarity with training compliance tracking, workforce reporting, or quality assurance activities.