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Santa Maria, Rio Grande do Sul, Brasil
Remote only
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Legal Assistant based in Brazil.
This remote opportunity is ideal for a detail-oriented professional who enjoys supporting legal teams and delivering an excellent client experience. You will help manage daily administrative operations, coordinate calendars, maintain electronic case files, and ensure important communications are handled efficiently. Working closely with attorneys and clients, you will support case-related processes while helping keep appointments, deadlines, and documentation organized. The role requires strong written and verbal English skills, sound judgment when handling confidential information, and the ability to manage competing priorities. You will use digital tools to coordinate communications, support routine case management, and provide clients with timely logistical information. This full-time, long-term position offers the opportunity to build your career in a professional, US-based legal environment while working remotely from Brazil.
Legal Administrative Support: Assist with the day-to-day administrative operations of the legal team and provide general support for active legal matters.
Client Communication: Respond to client inquiries by email and telephone, provide general administrative information, and maintain a professional, approachable, and reassuring communication style.
Case File Management: Open, organize, update, and maintain electronic client and case files, ensuring documents, emails, and relevant information remain accurate and accessible.
Calendar and Appointment Coordination: Schedule client appointments, coordinate commitments on the attorney’s calendar, relay messages, and confirm upcoming appointments and court appearances.
Court and Appointment Logistics: Contact courts and relevant offices to verify scheduled appearances and appointments, and communicate practical details such as locations, dates, times, and other logistical requirements to clients.
Email and Correspondence Management: Monitor incoming communications through Microsoft Outlook, identify important requests, route correspondence and documentation to the appropriate team members, and forward relevant third-party communications to clients.
Deadline and Follow-Up Management: Monitor deadlines, track administrative tasks, complete follow-ups related to client matters, and help ensure clients receive necessary information promptly.
Client Experience: Anticipate routine client needs, build positive relationships, provide timely administrative updates, and help create a smooth and supportive client experience.
Confidentiality and Escalation: Protect sensitive client information, recognize requests that require attorney involvement, and escalate legal questions or matters beyond the scope of administrative support.
Case Administration and Filing: Assist with electronic filing and routine case management processes while maintaining organized documentation and accurate administrative records.
Legal Environment Experience: Previous experience working in a law firm or legal environment is required.
Relevant Professional Background: Experience as a Legal Assistant, Legal Administrator, Client Care Assistant, or in a similar position is preferred.
English Proficiency: Excellent written and verbal English communication skills are essential for communicating with clients and supporting a US-based legal team.
Computer and Software Skills: Strong computer skills and the ability to learn new legal, communication, and case management platforms.
Email and Calendar Management: Experience managing professional email inboxes, calendars, appointments, and related communications.
Confidentiality: Experience handling confidential and sensitive client information with discretion and professionalism.
Legal Practice Management Tools: Familiarity with LEAP Legal Software and the Zoltiles phone application is beneficial but not required, provided you are comfortable learning new systems.
Organization and Attention to Detail: Ability to maintain accurate electronic files, monitor deadlines, manage documentation, and ensure important requests are not overlooked.
Communication and Client Service: A client-focused approach, professional telephone and email etiquette, and the ability to explain administrative and logistical information clearly.
Prioritization and Initiative: Ability to manage changing priorities, follow through on routine tasks, anticipate client needs, and recognize when a matter should be escalated.
Work Schedule: Full-time availability, Monday through Friday, with the listed working hours of 9:00 AM to 6:00 PM Eastern Time (EST/EDT). Candidates should confirm the applicable schedule and time-zone arrangements during recruitment.
Compensation: Monthly compensation ranging from US$1,150 to US$1,220.
Remote Work: 100% remote, home-based position.
Paid Time Off: Paid leave to support rest and work-life balance.
Bonuses: Eligibility for bonus opportunities.
Long-Term Career Opportunities: Full-time employment opportunities with a long-term career focus.
Parental Leave: Parental leave benefits.
Professional Development: Access to training and professional development opportunities.
Dedicated Team Support: Support from a dedicated team throughout the working relationship.
Values Alignment: An emphasis on aligning with clients’ core values and expectations.
