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LHR Operations Clerk at rhe in Ashford, England | Swiftcruit
attention to detailcommunication skillsteam playerdeadlinespressureorganisational skillsimport/export multi modal shipmentsAirfreight processesDG by AirMicrosoft Office Package
Company Location
Ashford, England, United Kingdom
Remote Work Policy
Onsite
What You Can Expect:
Main Duties
Liaising with customers on a daily basis.
Processing customer request and booking shipments in line with customer request
Raising accurate shipment files in Rhenus’ in house forwarding system (ROCS) and all associated documents.
Ensure all costs & sales are entered for each shipment and highlighting any loss making files to the Team Leader
Receiving quotation enquiries for both Air import and export shipments
Answering Overseas office e-mails.
Dealing directly with the Airlines to obtain rates and make bookings
Following up on customer quotations for feedback.
Growing the airfreight business, contacting potential customers, engaging with customers on a regular basis
Liaising with suppliers / carriers in the booking of shipments
General office duties including filing of documentation and shipment files
What You Bring:
Key Competencies
Excellent attention to detail
Excellent communication skills
Good team player
Ability to work to strict deadlines
Ability to work under pressure and on own initiative
Good organisational skills
Flexible and adaptable
Skills & Experience
Experienced in the handling of import / export multi modal shipments
Must be able to complete / understanding of Airfreight processes
Experience of DG by Air preferred, but not essential.
