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Oklahoma City, Oklahoma, United States
Onsite
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey. Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination. #BMC-OkanaWhat you will have an opportunity to do:
SUMMARY: A Lifeguard is responsible for ensuring the safety of all swimmers and guests at the aquatic facility. This role involves monitoring pool activities, enforcing safety rules, and responding promptly to emergencies. Lifeguards are expected to perform rescues, provide first aid, and administer CPR when necessary. They must maintain a vigilant watch over the pool area and work closely with other team members to ensure a safe and enjoyable environment. Regular inspection of equipment and pool conditions is required. Lifeguards must also communicate effectively with guests and staff to promote a positive and secure atmosphere. The OKANA Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first. QUALIFICATIONS: • Lifeguard, First Aid, and CPR/AED Certification (Must pass course at beginning of employment) • Strong swimming skills and physical stamina. • Ability to remain alert and focused for extended periods. • Excellent communication and teamwork skills. • Must be at least 16 years old. • Customer service skills. PERFORMANCE STANDARDS: • CUSTOMER SERVICE EXCELLENCE: Strive to meet and exceed service quality standards crucial for guest satisfaction. Address guest inquiries or issues promptly and professionally, ensuring a positive guest experience. • EXEMPLARY WORK HABITS: Adhere to waterpark standards for work procedures, attire, grooming, punctuality, and attendance; follow HR policies for breaks and attendance; Demonstrate self sufficiency in tasks and accept work assignments with a positive attitude. • PEOPLE: Interact people according to Pyramid Global Hospitality’s values, which are centered around putting associates first. • CONTINUOUS PERSONAL DEVELOPMENT: Embrace opportunities to learn new skills, enhance performance or cross-train for other hotel roles; Demonstrate problem-solving abilities in handling on the job challenges; seek guidance when needed and acquire new skills comparable to others. • COMMITMENT TO SAFETY AND SECURITY: Strictly follow the safety, security, and emergency procedures outlined by the hotel; Adhere to protocols for key control, safe lifting practices, proper use of chemicals; promptly report potential security risks and hazardous conditions. ESSENTIAL FUNCTIONS: • Monitor Aquatic Areas: Continuously observe swimmers and pool areas to ensure guest safety and enforce facility rules. • Perform Rescues: Respond quickly to swimmers in distress, performing water rescues as needed. • Administer First Aid/CPR: Provide first aid, CPR, and AED interventions during medical emergencies. • Maintain Safety Equipment: Regularly inspect and maintain lifesaving equipment and pool facilities. • Ensure Cleanliness: Keep pool areas clean and organized, ensuring a safe environment. • Communicate with Guests: Provide clear instructions and information to guests, promoting safe swimming practices. • Possess a thorough understanding of all Emergency Action Plan (EAP) procedures to effectively handle all emergencies that may occur in the facility. • Assist in crowd control in the event of an emergency. • Other duties as assigned by supervisor. PHYSICAL REQUIREMENTS • SITTING: Frequently. Sitting in a chair with a back distributing towels. • STANDING/WALKING: Constantly. Six to seven hours per day on cool deck, cement, asphalt, and tile. Up to four miles per day. • CROUCHING (BEND AT KNEES): Occasionally. Working on pumps or cleaning pools. • KNEELING/CRAWLING: Occasionally. Working on pumps or cleaning pools. • STOOPING (BEND AT WAIST): Occasionally. Working on pumps or cleaning pools. • TWISTING (KNEES/WAIST/NECK): Rarely. • CLIMBING: Rarely. • BALANCING: Occasionally. Carrying equipment. • LEG/FOOT USE: Rarely. Swimming. • REACHING (OVERHEAD/EXTENSION): Occasionally. Pool cleaning equipment. • HANDLING/GRASPING: Frequently. Handling chairs, towels, pool vacuum. Grasping knobs on equipment, shepherd’s hook, and vacuum pole. • FINGERING/FEELING: Rarely. • PUSHING/PULLING: Frequently. 30 lbs. average weight; Occasionally. 120 lbs. maximum weight. • LIFTING/CARRYING: Frequently. 20 lbs. average weight; Occasionally. 50 lbs. maximum weight. • OTHER PHYSICAL DEMANDS: Rarely. USE OF SENSES • TALKING IN PERSON: Frequently. With guests, public and employees. • TALKING ON TELEPHONE: Rarely. • OTHER SPEECH REQUIREMENTS: Rarely. • HEARING IN PERSON: Frequently. With guests, public and employees. • HEARING ON TELEPHONE: Rarely. • OTHER HEARING REQUIREMENTS: Rarely. • NEAR VISION: Constantly. Corrected to 20/40. • FAR VISION: Constantly. Corrected to 20/40. • DEPTH PERCEPTION: Occasionally. When assisting swimmers. • COLOR VISION: Occasionally. Must be able to monitor pool usage. • FULL FIELD VISION: Constantly. Total performance of job. • SMELL: Constantly. Detect potential hazards and odors. MENTAL REQUIREMENTS • INTERACTION WITH OTHERS/COMMUNICATIONS SKILLS: Frequently. Professionally deal with difficult situations/people. • DEADLINES/SHIFT WORK/OVERTIME: Constantly. Meet deadlines as required. Meet multiple priorities of business demands. Adjust to schedule changes and cover shifts on short notice. • FLEXIBILITY: Frequently. Need to work a variety of hours. Varied tasks under varied conditions. • PACE: Frequently. Must change pace as business demands. • HIGHLY REPETITIVE WORK: Frequently. Same duties and routines done on a daily basis. • ATTENTION TO DETAIL: Constantly. Ensure the safety of the guests when using the pools or spas. • OTHER PSYCHOLOGICAL DEMANDS: Frequently. Must be able to handle emergency situations calmly. ENVIRONMENTAL SETTING • SAFETY REQUIREMENTS (I.E., CLOTHING, SAFETY EQUIPMENT REQUIRED, ACTIVITIES PERFORMED): Constantly. Adhere to safety standards and procedures. Maintain safety and security of pools and spas. • EXPOSURES (FUMES, CHEMICALS, VIBRATIONS, HUMIDITY, COLD, HEAT, DUST, NOISE): Frequently. Exposed to heat, cold, chemicals, dust, and noise of pool equipment. • OPERATION OF EQUIPMENT/TOOLS/VEHICLES: Constantly. Use pool cleaning equipment, pumps, and filters.
What are we looking for?
Compensation:
$14.00-
$14.00Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.