Linux Operations Engineer

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Linux Operations Engineer based in Canada.

We are looking for an experienced Linux Operations Engineer to support critical hardware and software infrastructure during live professional sporting events.
In this fully remote role, you will oversee real-time system monitoring, Linux administration, network troubleshooting, and remote hardware support.
You will help ensure the reliability and performance of advanced sports technology combining embedded sensors, wireless communications, and real-time data processing.
Working closely with an international engineering team, you will serve as a key technical contact during scheduled events across North America.
You will proactively monitor infrastructure, diagnose technical incidents, and guide on-site personnel through equipment installation and troubleshooting procedures.
This position offers an opportunity to work with innovative IoT and edge computing technologies in a fast-paced, event-driven environment.

Accountabilities

As a Linux Operations Engineer, you will be responsible for maintaining infrastructure reliability, resolving technical issues, and providing operational support before, during, and after live events. Your main responsibilities will include:

• Live Event Operations:

  • Perform pre-event system checks approximately three hours before scheduled events.

  • Verify remote connectivity, system telemetry, and time synchronization.

  • Monitor infrastructure throughout live events and remain available for approximately one hour afterward.

  • Diagnose and resolve Linux, networking, hardware connectivity, wireless communication, and data pipeline issues in real time.

  • Remotely guide on-site personnel through antenna positioning, cable connections, and equipment setup.

  • Document incidents, system performance, and technical issues for the engineering team.

  • Linux Systems & Infrastructure:

    • Maintain, troubleshoot, and apply patches to Debian-based Linux systems and edge computing devices.

    • Diagnose system issues using SSH, Linux command-line tools, systemd, networking utilities, and log analysis.

    • Remotely manage tablets and Linux devices through Mobile Device Management (MDM) solutions.

    • Troubleshoot Bluetooth, radio frequency (RF) communications, and Precision Time Protocol (PTP) synchronization.

    • Monitor and investigate telemetry and data flows involving MQTT, Telegraf, and time-series databases.

    • Support general system administration and infrastructure activities as required.

    Requirements:

    The ideal candidate combines strong Linux administration expertise with practical networking and troubleshooting experience. You should be comfortable working independently in production environments where reliability and rapid issue resolution are essential. Key qualifications include:

    • Strong hands-on experience administering and troubleshooting Linux systems, preferably Debian or Ubuntu.

    • Solid understanding of TCP/IP networking, network connectivity, and remote troubleshooting.

    • Practical experience with SSH, Linux command-line utilities, systemd, and log analysis.

    • Previous experience supporting production systems where uptime and rapid incident resolution are critical.

    • Familiarity with device management, infrastructure monitoring, and telemetry systems.

    • Strong analytical and problem-solving skills, with the ability to investigate and resolve technical issues independently.

    • Excellent spoken English and the ability to guide nontechnical personnel through physical equipment setup.

    • Strong written communication skills and the ability to document technical incidents clearly.

    • Ability to collaborate effectively with international engineering teams.

    • Reliable high-speed internet connection and a suitable remote working environment.

    • Availability and willingness to consistently support scheduled North American events, including evenings and weekends.

    Specialized Technical Experience:

    Experience with the following technologies is particularly valuable. You do not need to have worked with every tool, provided you have strong Linux and networking fundamentals and the ability to learn new systems quickly.

    • Linux: Debian, systemd, SSH.

    • Remote Device Management: MDM solutions, preferably ManageEngine.

    • Networking & Wireless: RF communications, antenna positioning, Bluetooth, and PTP.

    • IoT & Telemetry: MQTT, Mosquitto, and Telegraf.

    • Time-Series Databases: QuestDB or equivalent technologies.

    Additional Nice-to-Have Skills:

    • Experience with Jenkins and CI/CD automation.

    • Familiarity with Google Cloud Platform (GCP).

    • Experience with Artifactory or similar artifact repositories.

    • Knowledge of Microsoft 365 administration.

    • Previous experience with IoT systems, edge computing, telecommunications, live broadcasting, or event infrastructure.

    Benefits:

    • Fully remote, worldwide working arrangement.

    • Full-time employment opportunity.

    • Opportunity to work with innovative sports technology and real-time data infrastructure.

    • Hands-on exposure to Linux systems, IoT, embedded hardware, wireless communications, and edge computing.

    • Collaboration with an international engineering team.

    • Opportunity to contribute to the reliability of technology used in professional basketball events.