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Remote, Oregon, United States
Remote only
Be the one building AI-powered experiences where they matter most.
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.
Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.
Location: Remote - US
As Litigation and Compliance Counsel, you will play a key role in overseeing Genesys’ worldwide litigation docket and strengthening the company’s global compliance program. You will work closely with a broad range of business teams, including finance, human resources, IT, product, and operations, to help resolve legal and regulatory issues that enable the business to scale and grow.
This role requires a proactive and engaged approach, with the ability to work cross-functionally both internally and externally. You will provide strategic legal guidance across pre-litigation disputes and adversarial matters, while also supporting day-to-day legal risk assessment and compliance initiatives. You will operate in a fast-moving, technology-driven environment where practical, business-focused solutions are essential.
At Genesys, we build technology that enables organizations to deliver more empathetic and personalized customer experiences. In this role, you will help ensure that innovation is supported by strong legal and compliance foundations.
Key Responsibilities:
Own the end-to-end management of global litigation matters, driving strategy, execution, and resolution across jurisdictions
Lead outside counsel relationships, ensuring alignment on case strategy, performance, and cost efficiency
Drive internal investigations by gathering evidence, interviewing stakeholders, and shaping defensible legal positions
Influence pre-litigation strategy to reduce risk exposure and improve resolution outcomes
Partner cross-functionally with business leaders to provide actionable legal guidance on disputes and regulatory matters
Strengthen and scale compliance programs, including policies, procedures, and governance frameworks
Monitor global regulatory trends and translate insights into proactive risk mitigation strategies
Enable the business to scale by aligning legal risk management with operational and product innovation goals
Required Qualifications:
Juris Doctor from an accredited law school and active bar membership in good standing in a US state or territory
Minimum of 8 years of legal experience across a combination of private practice and in-house environments
Substantial litigation experience within a government agency, leading law firm, or major technology organization
Strong ability to collaborate across functions including finance, HR, privacy, IT, sales, and product teams
Demonstrated expertise in regulatory compliance, privacy, and technology-related legal matters
Proven ability to navigate complex legal and regulatory environments with sound judgment
Experience managing multiple high-priority matters in a fast-paced environment with minimal supervision
Strong track record of building trusted relationships with internal stakeholders and external partners
Preferred Qualifications:
Experience supporting international business operations and cross-border legal matters
Deep understanding of legal and regulatory frameworks within the technology industry
Demonstrated ability to operationalize compliance programs at scale
Strong business acumen with the ability to translate legal complexity into practical guidance
#LI-Remote
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Compensation:
This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.
$163,400.00 - $287,400.00Benefits:
Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments
Click here to view a summary overview of our Benefits.
Working at Genesys
Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.
What Happens After You Apply
After you apply, here's what you can typically expect:
Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.
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Employee Referral
If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.
About Genesys:
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.
You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.
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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
