Litigation Operations Senior Analyst

Keller Postman delivers justice at scale.  We represent individuals and small businesses—hundreds of thousands of them—and get them compensation for harm caused by powerful corporations or the government.  We have recovered billions of dollars in litigation against some of the most sophisticated actors in the world.  Our work combines the intellectual rigor of legal practice with the innovation, pace, and scale of a tech startup.  Our firm accordingly comprises not only world-class lawyers but also distinctive developers, data scientists, designers, communications professionals, and analysts.

The Litigation Operations ("LitOps") team sits at the heart of Keller Postman’s intense and interdisciplinary work.  Composed of former consultants, lawyers, and product managers, the team is the nexus between the firm’s litigators, technologists, and operations professionals.  We are responsible for understanding complex legal situations, translating them into concrete projects, and marshalling resources from across the firm to deliver them.  By way of example, LitOps has developed tech products used by hundreds of thousands of clients, put innovative communication tools at the fingertips of our case management team, and built AI-enabled apps to turbocharge record-review and other key legal processes.  When Keller Postman delivers justice at scale, the LitOps team contributes the “scale” part.

Role: 

The LitOps team is seeking an analytical, intellectually curious, conscientious, flexible, hardworking, collaborative, and self-motivated individual to report directly to the Chief Counsel for Litigation Operations, the leader of the LitOps function.  Working across the firm’s functions, the LitOps Senior Analyst will perform complex quantitative and qualitative analysis; develop, build, and maintain dashboards and other reporting; contribute to product development; plan and execute large-scale communications campaigns, and much more—all in the high-stakes, fast-paced environment of mass litigation.  The role is perfect for high-powered individuals who are early in their careers and curious about the practice of law.  That said, an intention to attend law school is not a requirement.

This position is in-office in our Washington, D.C., office. Compensation for this position, depending on experience, is an annual salary of $125,000 to $140,000 per year, plus benefits and a discretionary bonus. 

Essential Functions:

• Support the Chief Counsel for Litigation Operations on mission-critical initiatives requiring complex analysis and problem solving.
• Understand, analyze, and report on large, dispersed data sets. Build and maintain dashboards for stakeholders across the firm.
• Work closely with LitOps colleagues, attorneys, and operations professionals to plan, execute, and track client-outreach, records-collection, evidence-review, and other workstreams in support of Keller Postman’s litigation campaigns.
• Manage external vendors hired to execute client-communication and other tasks.
• Support the design of client-facing apps, forms, and communications.
• Master firm technology tools (including Salesforce, Twilio, Monday.com, Azure DevOps, and proprietary tools); identify improvement opportunities and new use cases.
• Other duties as assigned.

Required Skills and Abilities:

• A structured, analytical, and curious intellect.
• Strong quantitative instincts and rock-solid understanding of basic statistical concepts.
• Excellent organizational skills and attention to detail.
• Excellent oral and written communication skills.
• Strong time-management skills with a proven ability to meet deadlines and adapt to changing priorities.
• Comfort and experience working in a fast-paced, demanding environment.
• Comfort working both independently and as part of a team.
• Proficiency (which is more than familiarity) with Microsoft Excel.
• Experience with SQL or related query languages and platforms.

Education/Experience:

• Bachelor’s degree from a top-tier university.
• 2-4 years of experience at a top-tier consulting firm is preferred.
• 6+ years of experience in an analytical role.