The Litigation Processor is responsible for providing clerical support to the General Claims Legal Department by reviewing, analyzing, and processing incoming complaints directed to the Company.
Essential Duties and Responsibilities:
- Provide support to staff attorneys in processing complaints.
- Provide support to the PIP Litigation team in processing PIP arbitration demands.
- Provide support as needed to FNOL (First Notice of Loss) Dept in taking claims.
- Receive, analyze, and process complaints, determine type of lawsuit, and prepare investigation file accordingly. Assign trail adjuster, submit complaint to staff attorney for review.
- Process various types of legal letters to defense firms and insureds.
- Maintain Legal Exchange (electronic billing site) by creating matters, closing matter and processing attorney invoices for payment.
- Periodic telephone communications with insureds, plaintiff counsel and defense firms regarding the status of legal pleadings.
- Update Claim Center to reflect all litigation information.
- Process incoming mail and import in to Claim Center for further review.
- Review the investigation file material, select appropriate document information, and electronically send to defense firms.
- Obtain additional underwriting documentation such as declaration sheets, policy jackets and police reports.
- Process vendor invoices for payment through Claim Center financial system.
Required Qualifications:
- Strong organizational skills and the ability to meet deadlines in a high-volume environment due to time sensitivity of legal pleadings.
- The ability to work independently as well as in a team environment.
- Excellent verbal and written communication skills.
- Computer knowledge and strong data entry skills.
- The ability to manage time and tasks effectively and efficiently.
- Must have good typing skills.
- Strong knowledge/experience of MS Word, Excel, and Outlook.
- Skilled in problem solving and as well as decision making.
- Detail oriented as well as the ability to multitask.
- Minimum High School Diploma or GED equivalent.
Compensation: Salary is commensurate with experience and credentials.
Pay Range: $46,950-$54,546
Eligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses.
Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.
