Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
The Community Relations Manager II (CRM II) is responsible for supporting the execution of the local market(s) strategy in the Major markets segement. The CRM II will build and maintain relationships as needed with internal and external partners, while supporting the Local Market Executive in the leadership and execution of the three priorities: Delivering for our Clients, Employees, and Community.
Responsibilities:
- Drives client, employee and community engagement through event planning and execution
- This is a client facing role, so must be able to prioritize in-person visibility in the market and show up with strategic intent to help drive market engagement with employees, clients, and communities
- Coordinates the local Bank of America Charitable Foundation funding process through grant approvals, declinations, and communications with nonprofits.
- Manages local market volunteerism and adherence to community development services standards.
- Supports the market’s external and internal communication plans including newsletter development, social media, talking points, etc.
- Executes and deploys local market assets as part of local brand strategy including but not limited to logos, tickets, and advertisements.
Required Qualifications:
- 5-10 years of experience within a highly matrix environment with superior project management background along with event management planning and project execution.
- Must be able to translate plans/policies into specific goals, tactics, action plans and deliverables
- Excellent problem solving, conceptual thinking quantitative and analytical skills
- Requires superior cross-Line of Business coordination, communication and negotiation skills
- Excellent verbal/written skills and the ability to interact and lead discussions with multiple business partners/executives.
- Strong interpersonal skills and ability to solicit input from others
- Proven analytical and presentation skills; ability to source and synthesize complex data into actionable insights
- Advanced computer skills – Advanced Excel and PowerPoint
- An ability to utilize communications skills and tools such as public speaking, newsletters, websites, and social media.
- Must be able to work in a team environment as well as independently
- Strategic mindset, strong program management skills, strong written and verbal communication skills.
- Ability to navigate and influence key internal and external stakeholders
- Supports market and employee network events, including delivery and set up of materials. Which can include and is not limited to after hours or weekend events.
- Must adhere to the Workplace Excellence policy for LMO. Must live in or near Boston.
Desired Qualifications:
- Bachelor’s Degree or equivalent working experience; 7+ years of experience in the field or related industry, such as marketing, community/public relations, government relations, or communications
- Familiarity with key Local Market platforms, including Market Growth and Collaboration scorecard, Cybergrants, and MarketScape
- Strong understanding of the local non-profit community, such as previous experience with non-profit program management, foundation grant making experience, or leadership roles in a non-profit
Required Skills:
•Adaptability
•Executive Presence
•External Resource Management
•Presentation Skills
•Relationship Building
•Business Acumen
•Customer and Client Focus
•Drives Engagement
•Oral Communications
•Written Communications
•Advisory
•Client Experience Branding
•Collaboration
•Policies, Procedures, and Guidelines Management
*Project Management
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - MA - Boston - 100 Federal St - 100 Federal St Lp (MA5100)
Pay and benefits information
Pay range
$104,500.00 - $165,200.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
