Load Planner/Tracker
Key Responsibilities
- Load optimization daily on Transportation Management System and Warehouse Management System.
- Manage the overall planning and coordination of transportation services for the company, using his/her judgment and discretion so as to maximize the efficiency and productivity of the operation.
- Utilize independent judgement and discretion and network balance capacity tools to determine location of trucks and available customer loads; to tailor planning to meet area needs, including loads taken, routes utilized and possible changes or cancellation of load assignments; to understand daily capacity needs/opportunities and proactively communicate to appropriate leadership to maximize efficiency.
- Know and understand the intricacies of operational market assigned; plan for acceptance of loads. Utilize independent judgement and network decision support tool to plan for acceptance of loads; to assign loads to trucks; to ensure customers' service requirements are met.
- Responsible for the successful dispatch of planned loads and subsequent ownership of loads for assigned area.
- Coordinate and work closely with designated department teams to manage and maintain customer trailer pools. Collaborate with other planning center teams to coordinate network needs/opportunities, and create and execute agreed upon strategic plans.
- Make decisions and communicate late pickups and/or deliveries, as well as any other load changes, cancellations or reassignments to appropriate department personnel.
- Use independent judgement and discretion to comply with all Department of Transportation (DOT) Regulations & Safety Compliance guidelines; to validate driver hours of service to safely and legally facilitate the planning of loads.
- Communicate professionally, effectively, and timely with both internal and external customers/contacts.
- Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the overall efficiency and success of business operations in order to meet company demands and expectations.
- Perform additional managerial and business operations duties as assigned.
Skills and Requirements:
- Basic skill: Microsoft office (Excel, Outlook, Word, etc)
- Knowledge of the transportation industry preferred
- Ability to communicate well and effectively with different departments
- Ability to transfer knowledge and train others
- Ability to solve problems and ability to work in high pressure situations, using independent judgement and discretion
- Detail oriented and computer based keyboard skills
- Language: speak and write in English fluently. Bilingual: preferred Spanish.
- Experience: none load planning & supply chain experience is acceptable. Fresh graduate preferred.
Why work at BTI?
We’re committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development. We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status.
We comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations. We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully.
