Manggahan Pasig, Philippines, Philippines
Onsite
Life tastes better with ice cream
With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.
We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.
What truly sets us apart is how we work.
We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done.
We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.
The role is Local Supply Chain GTM-Facing Lead for ERP Deployment (Project-based).
What you'll be responsible for:
Validates the end-to-end Order to Deliver (OtD), Route to Market (RTM) and Buy to Customer (BtC) processes for the market in Local Design Workshops
Coordinates with other local SMEs across BtC, SC and Commercial functions to ensure a coherent view of the full order cycle and confirm Day 2 target state for GTM facing CS/BtC/OtD, identify required localisations, and escalate any statutory or operational exceptions
Identifies and flags potential gaps in customer service operations, including customer segmentation, credit checks, order blocks, and fulfilment strategies
Participates in User Acceptance Testing (UAT) and cutover planning, ensuring all customer-facing supply chain flows are validated and supported
Supports Hypercare by triaging OtD and customer order issues and escalating where required
We're looking for someone who:
Deep understanding of market-specific OtD operations and how the customer journey functions in practice
Familiarity with SAP SD (Sales & Distribution), order flows, credit limits, delivery scheduling, and invoice generation is preferred
Strong alignment with customer teams, customer service centre leads, and RTM planners
Able to communicate and coordinate across multiple stakeholder groups
What you'll get
Alongside meaningful work and strong development, we offer a reward package that typically includes
#TMICC
Why join us?
This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could!
You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.
- Roles with real accountability and visible impact
- Free to move fast, experiment and challenge how things are done
- Continuous learning and development as the business grows
- Reward linked to performance and contribution.
Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.
Ready to build the future of Ice Cream?
If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps.
If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.
Additional information
The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic. We encourage people with all backgrounds to apply including Aboriginal and Torres Strait Islander Peoples, and Māori and Pacific Peoples.
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