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Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Responsibilities:
Shipment management
Oversee end‑to‑end domestic and international (within EU) transport by road and courier via freight forwarders.
Use the TMS to analyze and optimize costs for freight, customs clearance, warehousing, and related logistics activities.
Prepare and run tenders for domestic and cross‑border shipments; evaluate carrier bids to secure the best rates, transit times, and delivery terms.
Maintain strategic relationships with key carriers and forwarders; monitor service levels and performance.
Generate all shipping documents and courier labels per system and operational standards; coordinate pickups and deliveries with partners (e.g., DPD, DHL).
Issue transport orders in the ERP system and track execution.
Schedule delivery appointments with customers; liaise with Sales and Warehouse teams to align on dispatch slots.
Manage claims and discrepancies, collaborating with Operations, Logistics, and customers to resolve issues and provide high‑quality support via phone and email.
Warehouse coordination
Align with warehouse teams on order volumes and pick‑pack schedules.
Generate ERP packing lists and prepare regional shipment documentation by customer order.
Monitor loading operations to safeguard on‑time departures.
Arrange warehouse appointment notices and oversee inbound receipt and loading activities.
Investigate and resolve inventory discrepancies throughout the supply chain.
Support periodic physical inventory counts.
Invoice processing (transport & customs)
Record, verify, and reconcile invoices for logistics and customs services.
Enter invoices into ERP, allocate costs to individual shipments, and manage quarterly/annual settlements.
Coordinate with subcontractors to clear payment delays and balance variances.
Office shipment handling
Pack and label office parcels; arrange courier pickups and drop‑offs.
Maintain stock of packaging materials according to internal demand.
Serve as primary contact for couriers to ensure seamless internal mail and parcel flows.
Requirements:
Professional Experience & Technical Skills
Bachelor’s degree in Logistics, Supply Chain Management or a related field.
Indepth knowledge of road cargo transport document flow and regulatory frameworks (e.g. CMR Convention, ADR).
Minimum of 4 years’ handson experience in national and international logistics and freight forwarding.
Proven ability to apply and interpret Incoterms 2020 in import/export transactions.
Proficiency with ERP platforms and transportplanning systems (e.g., TMS).
Full professional fluency in Polish; English proficiency at B1/B2 level; Ukrainian is a strong advantage.
Core Competencies & Personal Attributes
Strong quantitative skills with the capacity to analyze costs, KPIs, and performance metrics.
Proactive in issue identification and rapid resolution of operational challenges.
Exceptional at prioritizing tasks, managing deadlines, and coordinating crossfunctional activities.
Collaborative mindset with excellent interpersonal and stakeholdermanagement abilities.
Comfortable multitasking under high workload; responds effectively to changing priorities and crisis situations.
Eager to embrace new tools (TMS, ERP) and best practices to optimize logistics processes.
