Escorts patients to exam rooms, obtains and appropriately records patient vital signs/medication list, monitors patient flow, assists physicians with minor clinical procedures, performs EKGs, prepares patient chart with pertinent medical information, administers medication as directed by physician. Schedules diagnostic tests ordered by the physician as needed. Performs various administrative duties, including answering phone patient calls, returning phone calls, receiving and sorting in-coming faxes, obtaining prior authorizations. Ensures patient's right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. Other duties as assigned.
Departmental Specific Summary
Under general supervision, provides day-to-day staff, logistical and administrative assistance to the Orthopedic Clinic. Schedules appointments; screens and refers phone calls; communicates and interacts with patients; provides clerical and staff support to the Department and assists with clinical operations as required and permitted.
Essential Duties
- Uses and practices basic assessment, participates in planning, executes interventions in accordance with the plan of care or treatment plan, and contributes to evaluation of individualized interventions related to the care plan or treatment plan.
- Provides direct patient care.
- Administers medications.
- Demonstrates professional communication skills for the purpose of patient care, education and multidisciplinary team collaboration.
- Schedules and receives patients.
- Prepares and maintains medical records.
- Performs basic secretarial and medical transcription duties.
- Enter charges into the system in an accurate and timely fashion.
- Handles telephone calls and writes correspondences.
- Serves as a liaison between physicians and other individuals.
- Takes patient histories and vital signs.
- Implants an effective and efficient patient flow.
- Performs first aid and CPR if needed.
- Assists physicians with exams and treatments as permitted by license.
- Organize pharmacy refill request for physician approval.
- Ability to work independently and in a team setting to accomplish duties in a timely manner.
- Performs other duties as assigned.
Required Qualifications:
- Req High school or equivalent
- Req Specialized/technical training Graduate from an accredited Vocational Nursing Program
- Req Ability to communicate effectively in English both verbally and in writing.
- Req Demonstrate excellent customer service behavior.
- Req Demonstrates ability to effectively work with physicians, staff, and patients.
Preferred Qualifications:
- Pref 2 years Experience in an acute care or ambulatory care setting.
- Pref LVN - Intravenous Therapy Certification (CA DCA)
Required Licenses/Certifications:
- Req Licensed Vocational Nurse - LVN (CA DCA)
- Req Basic Life Support (BLS) Healthcare Provider from American Heart Association
- Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
USC Care Medical Group serves as the sole physician entity reporting to the USC Health System, uniting faculty clinical practice under Keck Medicine of USC. This entity oversees clinical governance, physician and ambulatory services, and core enterprise functions including billing, contracting, and financial operations. The organization encompasses 17 clinical departments, with approximately 1,500 physicians and 2,000 staff delivering care across more than 80 locations from Kern County to Orange County and into Las Vegas. USC Care Medical Group is the engine for patient-centered growth—advancing quality, safety, access, and financial strength through integrated, system-level thinking that transcends silos and traditional models. By building bridges across the enterprise, embracing innovation, and leveraging technology, we deliver seamless, 5-Star access and service while expanding clinical reach and diversified models of care. Our work fuels a sustainable cycle of good health—organizationally, financially, and within the communities we serve—driving continued growth from within and beyond the system’s boundaries.
The hourly rate range for this position is $29.12 - $49.66. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.
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