This role sits within Avanade's Ai Workforce Practice, which focuses on modernizing and extending the workplace technology ecosystem. We help our clients protect against evolving threats, empower new ways of working, and unlock greater business value through the Microsoft ecosystem.
If you’re passionate about shaping the future of work, driving workplace transformation at scale, and helping clients achieve more through secure, modern, and AI-enabled solutions — this is the role for you.
Do you enjoy developing long lasting working relationships with clients in some of the biggest household names in the world, across a variety of industries? Do you dream of delivering innovative, tailored modern IT solutions that truly make a difference? Embrace your passion for continuous learning and seize the opportunity to deliver top-tier results under pressure. Join us as we shape the future with technology-driven excellence! Together we do what matters.
Key Responsibilities:
- Partner with clients to design and deliver future-ready workplace solutions that drive business growth, resilience, and employee experience.
- Collaborate with account teams to shape, sell, and coordinate the delivery of strategic workplace transformation programs.
- Develop pragmatic and sustainable workplace roadmaps that help clients maximize the value of their Microsoft investments.
- Lead the creation of modern workplace architectures grounded in Zero Trust, cloud-first principles, and intelligent automation.
- Contribute to the development and evolution of new workplace propositions, incorporating trends such as AI, digital employee experience, and hybrid work enablement.
- Support sales efforts by crafting proposals, delivering client presentations, and responding to RFPs.
- Engage with senior client stakeholders, providing trusted advisory services and translating business requirements into innovative technical solutions.
- Actively share expertise within Avanade, mentoring colleagues and contributing to our global community of modern workplace professionals.
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- Proven experience architecting and supporting the sales and delivery of modern workplace solutions across cloud, hybrid, and on-premises environments.
- Strong background in Microsoft 365 adoption, governance, and security — including content services, collaboration platforms (Teams, SharePoint, Viva), and compliance frameworks.
- Demonstrated track record leading enterprise-scale digital workplace transformations ($1M+ programs), with measurable outcomes in productivity, security, and user experience.
- Expertise in end-to-end solution design, including enterprise architecture, integration, automation, and cloud-native services.
- Practical experience leveraging AI-driven workplace tools (e.g., Copilot, Power Platform, Cognitive Services) to drive innovation and efficiency.
- Knowledge of Zero Trust security principles, including identity, conditional access, device security, data loss prevention, and threat protection.
- Skilled in enterprise information architecture, content migration, workflow automation, and process optimization using Power Automate and third-party tools.
- Ability to work seamlessly across global delivery models (onshore, nearshore, offshore) and collaborate within complex matrix organizations.
- Strong client-facing consulting skills, with the ability to shape solutions, influence stakeholders, and translate business requirements into technical outcomes.
You should have previous experience in one or more of our core Workplace technology areas below:
Identity & Security
- Microsoft Entra ID (Azure AD) - Identity, Conditional Access, Hybrid Join, MFA
- Enterprise Mobility & Security - Intune MDM & MAM, Information Protection, Threat Protection, Defender for Endpoint, Defender for Cloud Apps
- Zero Trust security principles - Data loss prevention, cloud app security, device compliance
Endpoint & Device Management
- Microsoft Endpoint Manager - Intune, Configuration Manager (SCCM), Co-management workloads
- Windows Autopilot - provisioning and lifecycle automation
- Windows as a Service - servicing, updates, patch automation
- Endpoint hardening and compliance - Intune policies, GPO, policy baselines, health checks
Collaboration & Content Services
- Microsoft 365 - Exchange, Teams, SharePoint, Viva, OneDrive
- Content services - Information architecture, content migration, knowledge management
- Workflow and automation - Power Automate, Power Apps, integration with business systems
- Security and governance - Records management, compliance, insider risk
Virtualization & Cloud PC
- Azure Virtual Desktop (AVD) - architecture, deployment, FSLogix, Azure Files
- Windows 365 - Cloud PC design and integration
- Hybrid scenarios - Remote access, automation, monitoring
Core Infrastructure
- Active Directory - DNS, DHCP, Group Policy, hybrid identity
- Azure platform services supporting workplace - Automation, monitoring, networking
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