AI & M365 Platform Engineer

RaceTrac Company Overview

Job Description:

The AI & M365 Platform Engineer is responsible for the reliable, secure, and scalable operation of the organization’s Microsoft 365 AI and automation ecosystem, including Power Platform, Copilot Studio, and Azure AI (Foundry/OpenAI).

This role leads the standardization and governance of enterprise automation and AI initiatives while partnering closely with infrastructure, security, and application teams to ensure solutions are secure, cost-effective, and aligned with business objectives.

This role balances platform control with enablement, ensuring AI and automation capabilities drive measurable business value without introducing risk or sprawl.

What You'll Do:

Platform Ownership & Governance

• Own the end-to-end architecture and governance of:

  • Power Platform (Power Automate, Power Apps, Dataverse)

  • Copilot Studio (AI agents)

  • Azure AI (Azure OpenAI, Azure AI Foundry)

• Define and enforce:

  • Environment strategy (Dev / Test / Prod)

  • DLP policies and connector governance

  • Agent lifecycle management (build → test → deploy → retire)

• Establish standards for:

  • Automation development, reuse, and scalability

  • Agent publishing, deployment, and access control

• Integrate automation with:

  • Microsoft Graph API

  • Azure services (Functions, Logic Apps, API Management)

  • Enterprise platforms (ServiceNow, Workday, etc.)

Monitoring, Cost & Usage Management

• Establish visibility into:

  • Automation usage and performance

  • Agent adoption and effectiveness

  • AI consumption patterns (where available)

• Manage:

  • Licensing impact and capacity utilization

  • Cost control strategies for automation and AI usage

• Identify opportunities to:

  • Eliminate redundancy

  • Optimize platform efficiency

Security, Compliance & Risk Management

• Ensure all automation and AI solutions:

  • Align with enterprise security and compliance requirements

  • Use approved connectors and governed data sources

• Partner with cybersecurity teams to:

  • Enforce least-privilege access

  • Monitor and mitigate data exposure risks

• Maintain auditability and governance across the platform

• Establish and lead a Power Platform & AI Center of Excellence

• Define and manage:

  • Intake and approval processes for automation and AI use cases

• Provide guidance to business teams on:

  • Best practices

  • Governance standards

• Act as both:

  • Platform gatekeeper and strategic enabler

Cross-Functional Partnership

• Collaborate with:

  • Infrastructure, Security, and Application teams

  • Business stakeholders and functional leaders

• Translate business requirements into:

  • Scalable, secure automation and AI solutions

What We're Looking For:

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)

• 5–8+ years of experience in:

  • Microsoft 365, Power Platform, or enterprise automation

• Hands-on experience with:

Power Automate, Power Apps, Dataverse

• Copilot Studio / Power Virtual Agents

• Strong understanding of:

  • Microsoft 365 architecture (Teams, SharePoint, Exchange integration)

  • Entra ID (RBAC, app registrations, service principals)

Technical Expertise

• Azure AI:

  • Azure AI Foundry

  • Azure OpenAI (APIs, model integration, prompt design)

• Integration:

  • Microsoft Graph API

  • REST APIs and secure authentication (OAuth, managed identity)

• Platform Governance:

  • DLP policies, environment strategy, and lifecycle management

• Deployment:

  • Solution packaging and promotion across environments

• Monitoring:

  • Dynatrace, Log Analytics, Application Insights, or equivalent tools

Fueled by Growth, Driven by You

At RaceTrac, our people make the difference. Whether you’re working in a store, at our corporate office, or on the road, you’ll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there’s always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go.  

To see what #LifeatRaceTrac is like, visit our LinkedIn, Facebook, and Instagram pages.

All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Responsibilities:

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Qualifications:

All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.