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Ciudad de México, Ciudad de México, México
Onsite
Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
As a Mainframe Platform Engineer, you will provide expert-level support for IBM Z platforms, including z/OS, z/VM, and Linux on Z. This role ensures platform stability, security, and performance, enabling critical business applications to run seamlessly. You will lead incident response, root-cause analysis, and drive automation initiatives to optimize operations.
Key Responsibilities
Monitor and maintain platform health and availability across z/OS, z/VM, and Linux on Z.
Lead incident response and root-cause analysis for P1/P2 events.
Plan and execute patching/compliance cycles, including validation and rollback strategies.
Perform performance and capacity analysis using SMF/RMF; recommend tuning actions.
Automate routine tasks using JCL, REXX, and Linux shell scripting; enhance runbooks and self-healing capabilities.
Coordinate ITIL-based change records, maintenance windows, and stakeholder communications.
Ensure security hygiene (RACF basics), vulnerability remediation, and compliance with configuration baselines.
Document standard operating procedures and contribute to knowledge of articles and post-incident reviews.
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to growing your career. Whether you want to advance in Management as a Delivery Partner Executive or pursue a technical path such as an Architect – you can find your opportunity here.
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive of how you work with others.
Required Skills & Experience
Minimum 5 years of hands-on support for IBM Z platforms (z/OS, z/VM, Linux on Z) in production environments.
Proficiency in TSO/ISPF, JCL, JES2/3, SDSF; working knowledge of RACF concepts.
z/VM operations (CP commands), virtual machine lifecycle; Linux shell scripting on s390x.
Familiarity with monitoring/automation tools (OMEGAMON, BMC MainView, CA OPS/MVS).
English proficiency (Intermediate to Advanced) for global communication and documentation.
Preferred Skills & Experience
IBM z/OS, z/VM, Linux on Z; ITIL Foundation certifications.
Bachelor’s degree in computer science, Information Technology, or related field
Strong troubleshooting skills across hardware/LPAR, OS, middleware, and network touchpoints.
Ability to lead RCA discussions and influence cross-functional teams.
Creative problem-solving and judgment applied to complex technical challenges.
Being You
The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.
What You Can Expect
Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.
From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.