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Bengaluru, Karnataka, India
Onsite
Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
We are looking for a skilled z/OS System Programmer to manage, maintain, and optimize IBM mainframe environments. The role requires deep expertise in z/OS systems programming to ensure system stability, performance, and availability, along with working knowledge of RACF security administration to support secure and compliant operations.
There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else.
You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have!
Key Responsibilities:
Install, configure, and maintain IBM z/OS using ServerPac or CBPDO.
Plan and execute system IPLs; troubleshoot issues.
Apply SMP/E maintenance (PTFs, APARs, HIPERs, RSUs).
Customize system libraries (PARMLIB, PROCLIB, SYS1 datasets).
Monitor and tune performance with RMF, SMF, SDSF.
Diagnose abends, dumps, and conduct root cause analyses.
Provide Level‑2/3 production support.
Coordinate with subsystem teams (CICS, DB2, IMS, MQ, Storage, Network).
Participate in z/OS upgrades, migrations.
Support Disaster Recovery planning and testing.
Administer RACF users, groups, permissions.
Maintain dataset and system resource profiles.
Enforce security standards and access controls.
Support audits and compliance activities.
Analyze RACF violations and events.
Help secure tasks and privileged resources.
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major hyperscaler platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Technical and Professional Expertise
Minimum 9+ years of experience in z/OS System Administration environment with work management, user management, journal management and performance management.
Act as support and domain expert for z/OS operating system and system components; provide direct technical support as needed in the planning, coordination, installation, implementation and testing of releases, upgrades, or changes to z/OS operating system, network, and component software
Primary support for assigned ISV products along with diagnose z/OS platform system and product issues and follow up with root cause analysis
Analyze performance issues while providing technical consultation and inquiries from the other IT technical teams
Support for new product installation and evaluation as needed
Participate in Disaster Recovery planning and tests as scheduled
Lead daily Operations meetings provided there are no P1 incidents running.
Validated knowledge in the following technologies: z/OS, Unix System Services, SMP/E, REXX, Java, VSAM, Third party products
Proven experience in providing support for ISV products.
Ability to Recognize complex problems related to functional objectives. Analyze situations and implement solutions, or develop new system elements, procedures or processes and demonstrated ability on BRMS, Tape management, ATL/VTL for Tape Libraries.
Preferred Technical and Professional Experience
Bachelor’s degree in computer science or a related field.
SME for MF ZOS system programming problem determination.
Technical guidance to the team.
Evaluate and recommend changes to current and future system software requirements to meet the organization's needs.
Excellent troubleshooting and customer service skills.
Troubleshoot Infrastructure and Application issues related to ZOS.
Being You
The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.
What You Can Expect
Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.
From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.