Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
What you will have an opportunity to do:
We're looking for a team-oriented Maintenance Engineer III to join our Property Operations Team! This position will primarily work as Kitchen Mechanic but may be assigned to other areas as needed.
As a Maintenance Engineer III, you would be responsible for performing repairs and preventive maintenance tasks in all areas in a professional manner. Specifically, this includes, but is not limited to, the following duties:
This is a Full-Time position. Must have availability to work from 6:00am-2:30pm Monday-Friday. Must have flexibility based on business needs.
ESSENTIAL FUNCTIONS
- Perform maintenance tasks in guest suites, public space, outlets and back of the house areas as required.
- Respond to guest calls, and complete written assignment sheets provided by Supervisors.
- Visually inspect and detect items needing repair.
- Maintain knowledge of a wide variety of maintenance trades.
- Appropriately respond to any fire or other emergency procedure.
- Adhere to all OSHA regulations.
- Schedule workload effectively.
- Maintain detailed record keeping for logs and inspection sheets.
- Adhere to all OSHA and EPA regulations.
- Demonstrate commitment to making a conscientious effort to eliminate or reduce the risk of injury to our guests and associates, damage to our property or the property of others. Know the correct action to take in the event of an emergency and demonstrate this knowledge by acting appropriately in the event of an emergency.
- Perform routine repair and maintenance of guest rooms and equipment as requested by guests.
- Assess, troubleshoot, and determine appropriate action / next steps for HVAC, refrigeration, plumbing, and electrical.
- For plumbing, perform soldering and maintain basic pipe knowledge. Measure and determine which fittings to use to re-pipe a line.
- For electrical, troubleshoot low voltage controls circuits and maintain working knowledge of contactors, transformers, and relays, all components of a low voltage system.
- For HVAC, replace AC components such as air filters, actuator, and check thermostats.
- Perform basic carpentry work.
- Perform basic troubleshooting testing procedures.
- Use schematics, electrical and manual hand tools.
- Adhere to all OSHA and EPA regulations.
- Schedule workload effectively.
- Maintain detailed record keeping for logs and inspection sheets.
- Demonstrate commitment to making a conscientious effort to eliminate or reduce the risk of injury to our guests and associates, damage to our property or the property of others. Know the correct action to take in the event of an emergency and demonstrate this knowledge by acting appropriately in the event of an emergency.
When assigned to HVAC role:
- Perform routine maintenance to split system, fan coil units, RTU, AHU, and mini splits.
- Maintain basic understanding of split system and/or fan coil units
When assigned to Kitchen Mechanic role:
- Perform routine repairs and maintenance of kitchen equipment as assigned.
- Perform routine repairs in kitchen areas essential to the operation.
- Perform daily safety checks.
- Perform routine maintenance of exhaust hood and make-up air unit
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
- Maintain inventory of supplies needed to perform job function.
- Report major repairs and items which cannot be repaired to the Supervisors for further action and if necessary, place a suite out of order.
- Other duties and special projects as assigned by the supervisor, such as water proofing, shop clean up and labeling of hazardous materials.
What are we looking for?
EDUCATION:
- High school diploma or equivalent, required
- Training or Apprenticeship in mechanics, carpentry, HVAC, refrigeration, and/or electrical, preferred
EXPERIENCE:
- Basic experience in maintenance trades to include electrical, plumbing, mechanical and carpentry, required
- Prior customer service experience, required
- At least one (1) year experience in hotel or resort, preferred
LICENSES OR CERTIFICATES:
- Certification in mechanics, carpentry, HVAC, refrigeration, and/or electrical, preferred
- Valid Arizona Driver’s License, preferred
- CPR / First Aid Certified, preferred
- CPO Certification, preferred
Compensation:
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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
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