Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
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About our property:
The iconic Arizona Biltmore is located in the heart of the prestigious Biltmore neighborhood in Phoenix. The resort was named the “Jewel of the Desert” since its opening on February 23, 1929. This gorgeous 39-acre property reopened in May 2021 after undergoing a $150 million restoration. It has over 700 rooms, over 200,000 square feet in banquet space spread out over the beautiful property, 9 food and beverage outlets (including 2 restaurants, 2 bars, 2 poolside bars, a gelato shop/café, and in-room dining), a luxury spa, and 7 pools including a 65' waterslide. Arizona Biltmore is a LXR Hotel & Resort by Hilton which is a hand-selected collection of unique luxury hotels, offering bespoke service and personal adventures in the world’s most intriguing locations. With this, as a team member you will receive the Go Hilton travel benefits in addition to Pyramid's travel benefits. Learn more about our incredible benefits here. Want to learn more about Arizona Biltmore? Hotel Website, Instagram, FacebookWhat you will have an opportunity to do:
The Maintenance Engineer III (Plumber) is responsible for the maintenance of all buildings and equipment throughout the resort.
ESSENTIAL FUNCTIONS
Responds to calls and complaints to correct temperature conditions in a positive, polite and timely manner. Monitors public space temperatures, making appropriate adjustments when necessary.
Performs scheduled and non-scheduled maintenance on HVAC and related equipment. Including making repairs such as replacing mechanical parts, brazing, and soldering, calibrating controls, replacing pipe, fittings and other related components.
Maintain appropriate record of preventive maintenance and repairs as well as daily logs in English.
HVAC – Working understanding of controls, troubleshooting and repair. Diagnosis / analysis of A/C problems.
Strong electrical and mechanical understanding. Rebuild motors.
Refrigeration – working understanding of this type of equipment, troubleshooting and repair.
Plumbing – Understanding check valves, pressures.
Electrical – Read schematics, troubleshooting.
Ability to schedule workload effectively.
When assigned as the Plumbers role
Troubleshoot and repair various plumbing systems including domestic hot and cold water systems, sanitary sewer, storm drainage, gas piping, pumps, and valves
Demonstrate strong mechanical knowledge of plumbing systems including mid-rise water distribution systems, pressure regulating valves, circulation pumps, backflow prevention assemblies, and water pressure management to ensure consistent guest room service.
Troubleshoot and repair plumbing equipment supporting hotel operations including water heaters, boilers, recirculation pumps, filtration systems, guest room fixtures, public fixtures, and laundry plumbing systems.
Maintain and repair public space and guest room plumbing fixtures including sinks, faucets, showers, tubs, toilets, flush valves, and associated piping while minimizing guest disruption and maintaining service standards.
Adhere to all OSHA regulations, local plumbing codes, and hotel safety standards including proper lockout/tagout procedures and safe work practices.
Ability to schedule workload effectively and prioritize plumbing repairs based on guest impact, operational needs, and emergency situations.
Work closely with vendors, contractors, and team members to ensure proper repair, maintenance, and installation of plumbing systems while maintaining budget expectations. Schedule and complete Preventative Maintenance on plumbing systems including sanitary drain lines, pumps, water heaters, backflow devices, valves, public and guest room plumbing fixtures.
Assist in monitoring water consumption, identifying leaks, and supporting water conservation efforts across the property.
Demonstrate commitment to making a conscientious effort to eliminate or reduce the risk of injury to guests and associates, damage to property, or disruption to hotel operations. Know the correct action to take in the event of an emergency and demonstrate this knowledge by acting appropriately.
What are we looking for?
EDUCATION:
High school graduate or equivalent required.
EXPERIENCE:
At least 2 years experience as a HVAC mechanic, electrical, plumbing or other related maintenance field in a complex facility.
LICENSES OR CERTIFICATES:
EPA Certification Universal type preferred
AZ driver's license
Compensation:
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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.