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West Bay, Cayman Islands
Onsite
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
At the West Grand Cayman Seven Mile Beach Resort & Spa we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels and resorts representing all major brands. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at The Westin Grand Cayman Seven Mile Beach Resort & Spa with Pyramid Global can mean for you!What you will have an opportunity to do:
The dynamic Maintenance Engineer will be responsible for independently managing and executing maintenance operations at our Luxury Resort. Reporting directly to the Maintenance Manager, the essential functions of this role may include and is not limited to, electrical work, carpentry, painting, plumbing and general maintenance whilst adhering to safety and quality standards in a high-end hospitality environment.
Primary responsibilities for the Maintenance Engineer role will include the following:
· Perform repairs and maintenance across multiple trades, including plumbing (leaks, fixtures, drains), wall vinyl repair/replacement, electrical (lighting, outlets, switches), minor carpentry (furniture fixes, door adjustments), etc.
· Conduct preventive maintenance inspections as needed to ensure reliability and energy efficiency.
· Troubleshoot and repair malfunctions using diagnostic tools, technical manuals, and safe practices; escalate complex issues to the Maintenance Manager or on-call supervisor as needed.
· Log all work performed accurately in the maintenance system, including time spent, parts used, issue description, resolution details, and completion status; maintain detailed records for follow-up and reporting.
· Respond promptly to emergency calls during overnight shifts, including after-hours guest room issues, public area safety concerns, equipment failures, or power/water disruptions.
· Assist with minor renovations, fixture installations, painting/touch-ups, and special projects as directed, ensuring work meets luxury brand quality standards.
· Maintain a clean, organized, and safe maintenance storage and work areas; monitor and report low stock levels of commonly used parts and materials.
· Ensure full compliance with local building codes, fire safety regulations, occupational health and safety standards, hotel policies, hazardous material handling, and lockout/tagout procedures.
· Interact courteously and professionally with guests when performing in-room repairs; explain work being done and minimize inconvenience.
· Collaborate with Front Office, Housekeeping, Security, and other departments to coordinate access, prioritize urgent requests, and support overall hotel operations during overnight hours.
· Participate in shift handovers, morning briefings, and departmental meetings to communicate completed work, pending items, and any overnight incidents.
· Other duties may be assigned based on business needs.
What are we looking for?
· 5-6 years of specific experience as Maintenance Engineer in a Luxury Hotel environment.
· Diploma or Certificate verifying technical skills will be required.
· Ability to read and understand blueprints and schematics.
· Strong technical skills in plumbing, electrical, mechanical, carpentry repairs and general maintenance required.
· Knowledge of machines, computers, tools, equipment and systems.
· Heavy work-Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
· Must be able to understand the potential hazards and subsequent procedures involved in working around commercial cleaning agents and various types of machinery.
· Ability to speak, read, write, and understand English, the primary language used in the workplace.
· Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
· Excellent time management skills and the ability to multitask while being goal- and results-oriented.
· Must be flexible to work long hours and all required shifts including early mornings, late evenings/nights, weekends and public holidays.
Compensation:
CI$9.00-
CI$12.00Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
