What you have  

• License or experience in one or more trade including: plumbing, electrical, HVAC, air conditioning, and refrigeration units 

• Experience in hotel building systems, or hospitality related maintenance field 

• Excellent communication skills, in written and verbal formats 

• Strong customer service skills 

• Technology skills. The ability to use tablets, iPads, and computers 

• Eagerness to work on a team and achieve goals and complete projects together 

• Basic knowledge in air conditioning, refrigeration, electrical, mechanical, plumbing, electronic systems, fire alarm systems, carpentry, kitchen equipment, and energy conservation. 

• Ability to work long hours if needed 

• A strong sense of ownership in everything that you do 

• High school diploma, equivalent, or higher  

What you’ll do  

• Handle and complete guest maintenance requests in a timely fashion 

• Do periodic property tours and exterior perimeter for debris and trash removal, lighting examination, and irrigation check up 

• Perform repair and preventative maintenance on plumbing, HVAC, laundry equipment, exhaust fans, vacuum, and other equipment throughout the hotel 

• Report emergencies and safety hazard immediately and assist with safety concerns 

• Maintain the maintenance area or department in a clean and orderly state, to include cleaning, inspection, and inventory of tools, parts, and supplies 

• Actively engage and promote safety and safe work practices, interdepartmentally and hotel wide 

• Communicate daily activities and work orders to other shifts using approved communication methods and standards 

• Interact with hotel guests to resolve maintenance issues in a professional and courteous matter that is align with Mainsail standards 

• Comply with Mainsail Lodging and Development’s standards and regulations to encourage safe and efficient hotel operations 

• Other necessary duties as assigned by reasonably assigned 

Physical Demand  

• Ability to sit or stand for extended periods of time  

• Ability to bend  

• Ability to lift, pull 50 lbs  

• Ability to communicate clearly  

• Ability to work long hours as needed  

Mental Demands  

• Make sound judgments quickly  

• Work on multiple tasks, making appropriate progress towards deadlines  

• Able to work independently, take direction, and provide direction to others  

• Manage differing personalities within the property, the resort, and the community  

• Maintain the highest degree of confidentiality  

• Ability to work effectively in stressful, high pressure situations  

• Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary