Maintenance Technician I

Tricon is an owner, operator and developer of single-family rental homes in the U.S. and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon’s culture and business philosophy. We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams. Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage.

Job Description

The Maintenance Technician I is responsible for providing an exceptional and consistent customer service experience in all interactions with our Residents. They will be responsible for the completion of all maintenance requests/work orders on occupied homes within their assigned geographic territory.

Essential Duties and Responsibilities include the following but are not limited to the job specifications contained herein.  Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel.

• Grounds & Exterior Maintenance: Keep lawns, parking lots, driveways, curbs, dumpster areas, and building exteriors clean and attractive
• Interior Cleaning: Clean leasing offices, common areas, restrooms, laundry rooms, model apartments, and vacant units prior to marketing or occupancy
• Trash & Waste Management: Remove trash from offices, common areas, and property perimeters daily;
• Prepare trash for city pickup; replace liners in waste containers
• Minor Maintenance: Assist with mechanical, carpentry, and electrical issues; report repairs to the Maintenance Supervisor
• Resident Relations: Represent the community professionally; deliver communications to residents; address concerns in a friendly, courteous manner
• Safety Compliance: Identify and correct unsafe conditions promptly; follow all company, local, state, and federal safety rules
• Other Duties: May assist with snow removal, inventory control, and other assigned tasks as needed
• Communicate clearly, compassionately, and with empathy when speaking with team members, residents and vendors
• Provide exceptional customer service when interacting with team members, residents and vendors
• Communicate with the Assistant Maintenance Manager – Tech (AMM-T) and/or Centralized Maintenance Coordinator (CMC) to prioritize tasks throughout the day
• Represent the community professionally; deliver communications to residents; address concerns in a friendly, courteous manner
• Respond and complete service requests in a professional and timely manner
• Consistently maintain a clean and safe work environment

Qualifications:

• Skilled in installation, troubleshooting, repair of, but not limited to the items listed above.

• Experience in leveraging technology (laptop, iPad, iPhones, etc.)

• Ability to work on-call and overtime hours, as needed

• Ability to correspond (in writing and verbally) effectively with team members, residents, and vendors

• Work safely, wearing Personal Protective Equipment (PPE)

Minimum Requirements:

• High school diploma or GED

• 2 years maintenance/construction background

• Daily travel between properties

• Must be able to work in environmentally and physically challenging working conditions

• Must be able to lift objects weighing 50lbs or more regularly

• Must be able to effectively communicate verbally and in writing

Salary Range

Placement within this compensation range will be determined by the candidate's knowledge, experience and skills.

$47,380.00 - $71,080.00

At Tricon, we are committed to creating a workplace where every individual is valued for their unique contributions, experiences, voices, and backgrounds. By embracing these principles, we aim to positively impact our business and the communities we serve, creating a lasting legacy where everyone can thrive.

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